Keia Atlas

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Decision 0019Accepted

Rooms, not spaces; generic roles; stages that build on each other

Accepted 28 Sept 2026 · in force

0019. Rooms, not spaces; generic roles; stages that build on each other

  • Status: Accepted
  • Date: 2026-09-28
  • Supersedes: the earlier rule “Space, never room”, and parts of 0018

Context

The product is called Keia Atlas, and the people who use it talk about rooms and room types. The first version chose “space” so that desks, pantries and home kits weren’t called rooms. On review the owner chose “room” everywhere. He also asked that demo roles not use the job titles of any real company, that there be separate service managers for AV and for IT infrastructure, and said the stage setting read as if stages were alternatives rather than layers.

Decision

  • The interface says Rooms and Room types, at /rooms/ and /room-types/. Keia’s data and the code keep “space” (data/spaces/, space_type), because that is Keia’s vocabulary; text shown from Keia files passes through roomWords(). Open-plan desk areas and home kits are rooms too.
  • Demo roles are generic industry titles: AV and IT delivery engineer, on-site technician, service desk analyst, service manager for AV, service manager for IT infrastructure, innovation engineer, programme manager, head of AV and IT. The brand line reads “Rooms and devices”.
  • Stages are cumulative. Settings shows them as a ladder lit up to the chosen stage, and the masthead says “Stages 1 to n”.

Consequences

  • A desk area reading as a “room” is a small stretch; the room type name (Flex desks, Home office kit) makes it clear.
  • Old /spaces/ and /space-types/ addresses stop working.

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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About 0019 Rooms, not spaces; generic roles; stages that build on each other

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.