Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Organisation · affects everyone

Organisation settings

8 of 8 modules on · 30 of 31 capabilities on

Demo A change here changes Keia Atlas for everyone. In this demo it is kept in this browser, so only you see it.

Filters

Locations

Regions, offices, floors and the spaces in them

Built into Keia Atlas

Off for everyone: not in the sidebar, and its 7 capabilities are off with it.

Capabilities 7 of 7 on
  • Room accessibilityHearing loops, captions and step-free access on each spaceGo to Spaces
  • Internet circuitsCircuit ids, bandwidth, support lines and contract ends per officeGo to Offices
  • Comms room power and climateUPS runtime, load, temperature and cooling in each comms roomGo to Offices
  • Change windowsEach office's hours and the window when changes may runGo to Offices
  • Cable test resultsCertification results for every cable run and outletGo to Spaces
  • Certified platformsWhich meeting platforms each space's kit is certified forGo to Spaces
  • Meeting qualityA call-quality score per space, its trend and the worst roomsFrom the meeting platformGo to Meeting quality

Services

The services the team runs, their health and their standard

Built into Keia Atlas

Off for everyone: not in the sidebar, and its 9 capabilities are off with it.

Capabilities 9 of 9 on
  • Collaboration platformsTeams Rooms, Zoom Rooms and Google Meet hardware, with their licencesGo to Services
  • Wi-FiAccess points and the three house networks in every officeGo to Services
  • SecurityDoor access, cameras and visitor sign-in at each receptionFrom the security platformGo to Services
  • PrintPrinters and multifunction devices in the copy and print roomsGo to Services
  • Digital signage and displaysScreens in receptions, pantries and cafeterias, and their playersGo to Services
  • Room booking and schedulingBooking panels and each room's link to its calendarGo to Services
  • Building and sensorsEnvironment sensors and room counts, never per personGo to Services
  • Home office kitHome gateways, screens and docks at home desksGo to Services
  • Events and experience centresClient briefings: readiness, demo kit, a technician on site, a reportGo to Services

Assets

Device types, units, models, setup guides, standards, IT stores and cables

Built into Keia Atlas

Off for everyone: not in the sidebar, and its 5 capabilities are off with it.

Capabilities 5 of 5 on
  • LicencesRoom and platform licences, seats, renewals and costGo to Licences
  • Warranty and coverWarranty, support cover and purchase per unitGo to Units
  • Security flawsPublished security flaws per firmware line, and the units exposedGo to Security flaws
  • Certificates and secretsCertificates, service accounts and secrets by reference, with expiryGo to Certificates
  • Config backupsThe last config backup of each network device, and its driftFrom OxidizedGo to Config backups

Support

Incidents and every piece of open work, with who has it

Built into Keia Atlas

Off for everyone: not in the sidebar, and its 3 capabilities are off with it.

Capabilities 3 of 3 on
  • Out of serviceTake a space out of service and tell the people booked into itGo to Spaces
  • Alert rulesWhat counts as an alert, who gets it, quiet hours and silencesFrom monitoringGo to Alert rules
  • Repeat faultsSpaces and models that keep failing, and the trendGo to Support

Projects

Projects, the schedule, planning, the work plan and the Lab

Built into Keia Atlas

Off for everyone: not in the sidebar, and its capability is off with it.

Capabilities 1 of 1 on
  • Room checksRecurring checks and planned maintenance, scheduled with a checklistGo to Room checks

Vendors

The companies that install and repair, and who looks after each

Built into Keia Atlas

Off for everyone: not in the sidebar, and its 5 capabilities are off with it.

Capabilities 5 of 5 on
  • Service providersEngagements with service providers: scope, service levels and reviewsGo to Vendors
  • Provider salesFor a provider: opportunities, designs, quotes and statements of workGo to Vendors
  • Provider stock and ordersA provider's stock, reservations per job and purchase orders to distributorsGo to Vendors
  • Provider crewsA provider's crews, certifications and each visit's readinessGo to Vendors
  • Provider RAMSRisk assessments and method statements from the record, approved by a personGo to Vendors

Team

Who is on the team, where they are and who does what

Built into Keia Atlas

Off for everyone: not in the sidebar, and its capability is off with it.

Capabilities 1 of 1 on
  • On-callWho is on call now, by region and serviceGo to Team

Knowledge

Known errors, playbooks and proposals to change them

Built into Keia Atlas

Off for everyone: not in the sidebar.

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

Settings

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Report

Tell the team

About Organisation settings

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.