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Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Support is switched off
Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.
SupportSimulated
Overview
4 nobody has taken yet · 12 open · 4 past targetchecked just now
The queue
12 open, worst first- Video bar offline before the 09:00INC0041210 · 3.09 Whooper Swan, Dublin office · P2Goes to Sofia Reyes, the service owner, at 08:07 if nobody takes it
- Board room screens blank, meeting at 10INC0041188 · 20.10 Whooper Swan, New York office · P2Open 2 h 48 min
- DNS rule unable to complete for Kestrel's video barINC0041211 · 3.06 Kestrel, Dublin office · P3Goes to Sofia Reyes, the service owner, at 16:00 if nobody takes it
- Can't start a call in Goldcrest, touch panel stuck on connectingINC0041203 · 4.05 Goldcrest, Dublin office · P3Goes to Sofia Reyes, the service owner, at 16:00 if nobody takes it
- Printer in the Juneau office not showing upINC0041209 · 2.06 Copy and print, Juneau office · P3Goes to Sofia Reyes, the service owner, at 08:20 tomorrow if nobody takes it
- Crackle from the second table microphone in PeregrineINC0041164 · 4.07 Peregrine, Copenhagen office · P3Past target: open 5 days, target 72 h
- Curlew's video bar shows no meetings, so we can't join with one touchINC0041180 · 12.03 Curlew, Singapore office · P3Past target: open 4 days, target 72 h
- Laptop at the table doesn't show on Heron's screensINC0041177 · 12.03 Heron, Chicago office · P3Past target: open 4 days, target 72 h
- Home office gateway keeps restarting, calls dropINC0041198 · Greystones home office 1, Remote EMEA · P3Past target: open 4 days, target 72 h
- Peregrine's table microphone cuts out during callsINC0041193 · 8.07 Peregrine, Melbourne office · P3Open 2 days
- Wren touch panel says "Not paired"INC0041205 · 7.04 Wren, Toronto office · P3Open 3 h 20 min
- Booking panel outside Whooper Swan shows yesterday's meetingsINC0041172 · 3.09 Whooper Swan, Dublin office · P4Open 3 days
Repeat faults this quarter
Spaces with two faults or more since 1 July2 spaces have failed more than once this quarter · most: 3.09 Whooper Swan, Dublin
- 2this quarter3.09 Whooper SwanDublin office · last: meeting will not start · 5 in 12 months
- 2this quarter12.03 CurlewSingapore office · last: meeting will not start · 4 in 12 months
Next up
IncidentBoard room screens blank, meeting at 10INC0041188 · Whooper Swan · New York officeCMCarlos MendesOn-site technicianOpen since 19 OctDoingIncidentBooking panel outside Whooper Swan shows yesterday's meetingsINC0041172 · Whooper Swan · Dublin officeABAnna ByrneAV and IT delivery engineerOpen since 16 OctWaiting onIncidentCan't start a call in Goldcrest, touch panel stuck on connectingINC0041203 · Goldcrest · Dublin officeLDLiam DoyleOn-site technicianOpen since 19 OctTo doIncidentCrackle from the second table microphone in PeregrineINC0041164 · Peregrine · Copenhagen officeTATom AshbyOn-site technicianOpen since 14 OctDoingIncidentCurlew's video bar shows no meetings, so we can't join with one touchINC0041180 · Curlew · Singapore officeMTMei TanAV and IT delivery engineerOpen since 15 OctWaiting onIncidentDNS rule unable to complete for Kestrel's video barINC0041211 · Kestrel · Dublin officeNWNora WalshInnovation engineerOpen since 19 OctTo doIncidentHome office gateway keeps restarting, calls dropINC0041198 · Greystones home office 1 · Remote EMEAPNPriya NairService desk analystOpen since 15 OctWaiting onIncidentLaptop at the table doesn't show on Heron's screensINC0041177 · Heron · Chicago officeGKGrace KimOn-site technicianOpen since 15 OctWaiting onIncidentPeregrine's table microphone cuts out during callsINC0041193 · Peregrine · Melbourne officeRCRuby ChenOn-site technicianOpen since 17 OctDoingIncidentPrinter in the Juneau office not showing upINC0041209 · Copy and print · Juneau officePNPriya NairService desk analystOpen since 19 OctTo doIncidentVideo bar offline before the 09:00INC0041210 · Whooper Swan · Dublin officeLDLiam DoyleOn-site technicianOpen since 19 OctTo doIncidentWren touch panel says "Not paired"INC0041205 · Wren · Toronto officeGKGrace KimOn-site technicianOpen since 19 OctDoingApprovalDublin office IDF, floor 4: urgentFrom Liam Doyle · Comms room (IDF) · Dublin officeDMDeclan MooreService manager, IT infrastructureSent 18 OctTo doApprovalHeron video bar, Juneau office: urgentFrom Sam Okafor · Heron · Juneau officeSRSofia ReyesService manager, AVSent 19 OctTo doApprovalPoly Studio X52: firmwareFrom Sam OkaforSRSofia ReyesService manager, AVSent 19 OctTo doApprovalTC10 paired to its room system: changeFrom Liam DoyleSRSofia ReyesService manager, AVSent 17 OctTo doProject taskLab pass: every check in LAB-07 on the X52, X72, X32 and TC10, including a rollback to 4.6.2Dublin officeNWNora WalshInnovation engineerDue 30 OctDoingLab testPartition sensor for a divisible roomLAB-09 · Dublin officeNWABNora, Anna2 people5 Oct to 25 OctDoingLab testPoly VideoOS 4.7.0 on the Studio X fleetLAB-07 · Dublin officeNWABNora, Anna2 people12 Oct to 1 NovDoingTime offTime offRKRuth KellyProject manager19 Oct to 23 OctBookedProvisionProvision Curlew's new video bar: asset record, DNS, device management and monitoringCurlew · New York officeABAnna ByrneAV and IT delivery engineerDue 21 OctDoingProvisionProvision Heron's new video bar: asset record, DNS, device management and monitoringHeron · Toronto officeCOCamila OrtizAV and IT delivery engineerDue 21 OctDoingProvisionProvision the four kits before they ship: asset records, device management and monitoring for each gatewayRemote EMEAABAnna ByrneAV and IT delivery engineerDue 21 OctDoingCommissionCommission Heron and fix the framing snagHeron · Juneau officeABAnna ByrneAV and IT delivery engineerDue 21 OctDoingCommissionFix the calendar resource for Curlew and RobinSingapore officeMTMei TanAV and IT delivery engineerDue 21 OctWaiting onProject taskDraft the design and signal routesTokyo officeMTMei TanAV and IT delivery engineerDue 23 OctDoingInstallSwap and provision the video bar in HeronHeron · Toronto officeNCNathan ChoOn-site technicianDue 22 OctDoingConfigureConfigure Wren's devices in their setup orderWren · Juneau officeSOSam OkaforIntegration vendorDue 22 OctDoingProvisionAdd the five panels to monitoring and check each one reportsSingapore officeMTMei TanAV and IT delivery engineerDue 23 OctDoingProvisionPrinter on the network and in the print queueCopy and print · Juneau officeABAnna ByrneAV and IT delivery engineerDue 23 OctWaiting onInstallInstall the new video bar in CurlewCurlew · New York officeCMCarlos MendesOn-site technicianDue 23 OctDoingConfigureConfigure Heron's video bar and enrol it for Google MeetHeron · Toronto officeNCNathan ChoOn-site technicianDue 23 OctTo doCommissionCommission WrenWren · Juneau officeABAnna ByrneAV and IT delivery engineerDue 23 OctTo doCommissionFix the back-row microphone level in OystercatcherOystercatcher · Chicago officeGKGrace KimOn-site technicianDue 23 OctDoingProject taskPull the units past their years in serviceCopenhagen officeABAnna ByrneAV and IT delivery engineerDue 23 OctDoingProject taskWait for the replacement receiver and record when it shipsChicago officeDODavid OkoroProject managerDue 23 OctWaiting onTime offTime offARArjun RaoOn-site technician23 OctBookedProvisionProvision the flex desk docks and monitors in the asset registerFlex desks A · Juneau officeNWNora WalshInnovation engineerDue 26 OctTo doProvisionRecord the replacement's serial and MAC at the receiver's position, and mark the old receiver as returnedHeron · Chicago officeGKGrace KimOn-site technicianDue 26 OctTo doConfigureConfigure Curlew's video bar in its setup orderCurlew · New York officeCMCarlos MendesOn-site technicianDue 26 OctTo doProject taskBudget line for the Q2 planning reviewCopenhagen officeTVTomás VargaProgramme managerDue 26 OctTo doProject taskConfirm the current standard model for each positionCopenhagen officeSRSofia ReyesService manager, AVDue 26 OctTo doProject taskVendor site survey and design reviewTokyo officeSOSam OkaforIntegration vendorDue 27 OctTo doTime offTime offABAnna ByrneAV and IT delivery engineer26 Oct to 30 OctBookedProvisionProvision Curlew's new video barCurlew · Toronto officeCOCamila OrtizAV and IT delivery engineerDue 27 OctTo doInstallSet up Drogheda home office 2 at the new starter's homeDrogheda home office 2 · Remote EMEALDLiam DoyleOn-site technicianDue 27 OctTo doInstallSwap the receiver behind the display wall and take away the long cableHeron · Chicago officeGKGrace KimOn-site technicianDue 27 OctTo doCommissionCommission Curlew and RobinSingapore officeARArjun RaoOn-site technicianDue 27 OctTo doCommissionCommission Curlew and run the verificationCurlew · New York officeABAnna ByrneAV and IT delivery engineerDue 27 OctTo doCommissionRun Heron's verification: a laptop at the table shows on both screensHeron · Chicago officeCOCamila OrtizAV and IT delivery engineerDue 27 OctTo doProject taskDraft the custom design and its signal routesDublin officeABAnna ByrneAV and IT delivery engineerDue 30 OctDoingSite visitSite visit: Tom Ashby to the Copenhagen officeCopenhagen officeTATom AshbyOn-site technician27 OctBookedInstallSet up Reading home office 3 at the new starter's homeReading home office 3 · Remote EMEATATom AshbyOn-site technicianDue 28 OctTo doCommissionCommission Focus 2.04 and Focus 2.05Juneau officeABAnna ByrneAV and IT delivery engineerDue 28 OctTo doInstallFlex desks docked and testedFlex desks A · Juneau officeNWNora WalshInnovation engineerDue 30 OctTo doInstallSet up Guildford home office 2 at the new starter's homeGuildford home office 2 · Remote EMEATATom AshbyOn-site technicianDue 29 OctTo doInstallSwap and provision the video bar in CurlewCurlew · Toronto officeNCNathan ChoOn-site technicianDue 29 OctTo doInstallTalk the Malmö new starter through setting up their kitMalmö home office 3 · Remote EMEAABAnna ByrneAV and IT delivery engineerDue 29 OctTo doConfigureSet the panels' check-in and release timingsCurlew · Singapore officeARArjun RaoOn-site technicianDue 29 OctTo doProject taskRecord serials and MACs for the Whooper Swan and Skylark unitsNew York officeEVElena VasquezOn-site technicianDue 29 OctTo doProject taskSend the faulty receiver back to Kramer and keep the courier receiptChicago officeGKGrace KimOn-site technicianDue 29 OctTo doProject taskTry the partition sensor in the LabDublin officeNWNora WalshInnovation engineerDue 30 OctDoingTime offTime offDMDeclan MooreService manager, IT infrastructure29 Oct to 30 OctBookedProvisionProvision the Skylark replacement before it is unboxedSkylark · New York officeABAnna ByrneAV and IT delivery engineerDue 30 OctTo doConfigureConfigure Curlew's video bar in its setup orderCurlew · Toronto officeNCNathan ChoOn-site technicianDue 30 OctTo doConfigureConfigure the four gateways from device managementRemote EMEAABAnna ByrneAV and IT delivery engineerDue 30 OctTo doProject taskChase the console server backorderMelbourne officeHMHana MoriProject managerDue 30 OctWaiting onProject taskDesign sign-offTokyo officeSRSofia ReyesService manager, AVDue 30 OctTo doProject taskGroup rooms into batches around the year-end freezeCopenhagen officeKNKatya NovakProject managerDue 30 OctTo doProject taskHandover pack and service desk sessionChicago officeDODavid OkoroProject managerDue 30 OctTo doProject taskList every AV device's port and VLANDublin officeABAnna ByrneAV and IT delivery engineerDue 30 OctDoingProject taskResolve INC0041177 with the fix and the new serial, and update the spares countChicago officeDODavid OkoroProject managerDue 30 OctTo doCommissionCommission each home office with a test callRemote EMEAABAnna ByrneAV and IT delivery engineerDue 2 NovTo doCommissionCommission the flex desksFlex desks A · Juneau officeNWNora WalshInnovation engineerDue 2 NovTo doProject taskDecide whether 4.7.0 becomes the standardDublin officeSRSofia ReyesService manager, AVDue 2 NovTo doTime offTime offTATom AshbyOn-site technician2 Nov to 6 NovBookedTime offTime offMTMei TanAV and IT delivery engineer3 Nov to 5 NovBookedProject taskChoose the pilot rooms and the waves by office, and avoid the year-end freezeDublin officeKNKatya NovakProject managerDue 4 NovTo doSite visitSite visit: Anna Byrne to the London officeLondon officeABAnna ByrneAV and IT delivery engineer4 Nov to 5 NovBookedCommissionCommission all three roomsToronto officeMLMarcus LeeAV and IT delivery engineerDue 5 NovTo doProject taskPre-stage the switch configurationMelbourne officeFIFarah IdrisNetwork engineerDue 6 NovTo doProvisionTell the Dublin and Copenhagen offices the day and time of their wavesDublin officeKNKatya NovakProject managerDue 6 NovTo doInstallSwap the X72 in Whooper SwanWhooper Swan · New York officeCMCarlos MendesOn-site technicianDue 6 NovWaiting onProject taskCheck the design against the house standardDublin officeSRSofia ReyesService manager, AVDue 6 NovTo doProject taskFacilities quote for the moving wallDublin officeRKRuth KellyProject managerDue 6 NovWaiting onProject taskHand over to the service deskRemote EMEAKNKatya NovakProject managerDue 6 NovTo doProject taskHandover pack to the service deskJuneau officeRKRuth KellyProject managerDue 6 NovTo doProject taskReceive the opticsDublin officeRKRuth KellyProject managerDue 6 NovWaiting onProject taskRedeploy the old camerasChicago officeDODavid OkoroProject managerDue 6 NovTo doInstallUpdate Gannet (pilot) to 4.7.0Gannet · Dublin officeLDLiam DoyleOn-site technicianDue 9 NovTo doInstallUpdate Heron (pilot) to 4.7.0Heron · Dublin officeLDLiam DoyleOn-site technicianDue 9 NovTo doLab testAccess switch for the Dublin office IDFsLAB-10 · Dublin officeNWMBNora, Marco2 people9 Nov to 29 NovTo doTime offTime offHMHana MoriProject manager9 Nov to 11 NovBookedTime offTime offLDLiam DoyleOn-site technician9 Nov to 13 NovBookedTime offTime offTVTomás VargaProgramme manager9 Nov to 13 NovBookedInstallSwap the X72 in SkylarkSkylark · New York officeEVElena VasquezOn-site technicianDue 13 NovTo doProject taskHandover to the service deskSingapore officeHMHana MoriProject managerDue 13 NovTo doCommissionReboot Heron and check its camera source, then run the verification for both pilot roomsHeron · Dublin officeABAnna ByrneAV and IT delivery engineerDue 16 NovTo doPlanningBudget for next year submittedBudget dateCDTVClaire, Tomás2 people16 NovBookedTime offTime offGKGrace KimOn-site technician16 Nov to 20 NovBookedTime offTime offPNPriya NairService desk analyst17 Nov to 20 NovBookedInstallUpdate Kestrel (wave 1) to 4.7.0Kestrel · Dublin officeLDLiam DoyleOn-site technicianDue 18 NovTo doTime offTime offOGOlivia GrantDelivery manager23 Nov to 27 NovBookedInstallUpdate Curlew at the Copenhagen office (wave 2) to 4.7.0Curlew · Copenhagen officeTATom AshbyOn-site technicianDue 24 NovTo doInstallUpdate Heron at the Copenhagen office (wave 2) to 4.7.0Heron · Copenhagen officeTATom AshbyOn-site technicianDue 24 NovTo doSite visitVendor walk-through, town hallDublin officeLFABLena, Anna2 people24 NovBookedProject taskHand overToronto officeDODavid OkoroProject managerDue 27 NovTo doTime offTime offMBMarco BianchiNetwork engineer30 Nov to 4 DecBookedSite visitSite visit: Hana Mori to the Tokyo officeTokyo officeHMHana MoriProject manager1 Dec to 2 DecBookedProject taskLabel ports before the cutoverDublin officeLDLiam DoyleOn-site technicianDue 4 DecTo doProject taskSet 4.7.0 as the standard on the firmware line and the model pagesDublin officeSRSofia ReyesService manager, AVDue 4 DecTo doTime offTime offKSKenji SatoOn-site technician7 Dec to 11 DecBookedSite visitSite visit: Marcus Lee to the Toronto officeToronto officeMLMarcus LeeAV and IT delivery engineer8 DecBookedProject taskCutover weekendDublin officeMBMarco BianchiNetwork engineerDue 12 DecTo doProject taskCutover weekendMelbourne officeFIFarah IdrisNetwork engineerDue 12 DecTo doTime offTime offNWNora WalshInnovation engineer10 Dec to 11 DecBookedCommissionRe-verify every AV room after the cutoverMelbourne officeRCRuby ChenOn-site technicianDue 14 DecTo doProject taskHandover note to the service desk: what changed and which symptoms to expectDublin officeKNKatya NovakProject managerDue 11 DecTo doPlanningYear-end change freezeChange freezeNot given to anyone14 Dec to 8 JanBookedCommissionRe-verify every AV room after the cutoverDublin officeABAnna ByrneAV and IT delivery engineerDue 15 DecTo doTime offTime offCMCarlos MendesOn-site technician16 Dec to 18 DecBookedProject taskHand over with a snag listNew York officeRKRuth KellyProject managerDue 18 DecTo doTime offTime offDODavid OkoroProject manager18 DecBookedSite visitComms room audit, Singapore officeSingapore officeARArjun RaoOn-site technician22 DecBookedWork planReplace 1 device due in 2026Cafeteria · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Copy and print · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Stonechat · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Goldfinch · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Chaffinch · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Office 21.16 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Office 21.17 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Siskin · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Linnet · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Treecreeper · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Blue Tit · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Office 22.14 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Office 22.15 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Pantry · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Reception · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Kestrel · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Oystercatcher · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Comms room (IDF) · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Kestrel · London officeTATom AshbyOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Curlew · London officeTATom AshbyOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Comms room (MDF) · London officeTATom AshbyOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Reception · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Cafeteria · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Whooper Swan · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Comms room (MDF) · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Kestrel · Singapore officeARArjun RaoOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Pantry · Melbourne officeRCRuby ChenOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Heron · Melbourne officeRCRuby ChenOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Comms room (MDF) · Tokyo officeKSKenji SatoOn-site technicianBy 31 Dec 2026To doWork planReplace 1 device due in 2026Barn Owl · Copenhagen officeNot given to anyoneBy 31 Dec 2026To doWork planReplace 1 device due in 2026Comms room (MDF) · Copenhagen officeNot given to anyoneBy 31 Dec 2026To doWork planReplace 1 device due in 2026Comms room (MDF) · Juneau officeNot given to anyoneBy 31 Dec 2026To doWork planReplace 1 device due in 2026Oak Park home office 2 · Remote AmericasNot given to anyoneBy 31 Dec 2026To doWork planReplace 1 device due in 2026White Plains home office 2 · Remote AmericasNot given to anyoneBy 31 Dec 2026To doWork planReplace 1 device due in 2026Frankston home office 1 · Remote APACNot given to anyoneBy 31 Dec 2026To doWork planReplace 10 devices due in 2026Assigned desks E · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 12 devices due in 2026Flex desks C · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Gannet · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Peregrine · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Puffin · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Skylark · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Merlin · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Jay · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Swallow · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Comms room (MDF) · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2026To doWork planReplace 2 devices due in 2026Heron · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Reception · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Kestrel · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Whooper Swan · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Lapwing · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Kingfisher · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Chough · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Goldcrest · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Magpie · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Starling · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 3 devices due in 2026Curlew · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2026To doWork planReplace 4 devices due in 2026Oystercatcher · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 4 devices due in 2026Comms room (MDF) · Melbourne officeRCRuby ChenOn-site technicianBy 31 Dec 2026To doWork planReplace 5 devices due in 2026Heron · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 5 devices due in 2026Curlew · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 5 devices due in 2026Wren · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 5 devices due in 2026Robin · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 5 devices due in 2026Corncrake · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 6 devices due in 2026Barn Owl · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doWork planReplace 7 devices due in 2026Cormorant · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2026To doTime offTime offRCRuby ChenOn-site technician4 Jan to 14 JanBookedTime offTime offSRSofia ReyesService manager, AV8 Jan to 25 JanBookedPlanningQ3 planning reviewPlanning reviewTVSRDMTomás, Sofia, Declan, Claire4 people11 JanBookedTime offTime offABAnna ByrneAV and IT delivery engineer11 Jan to 22 JanBookedTime offTime offMLMarcus LeeAV and IT delivery engineer11 Jan to 21 JanBookedTime offTime offCDClaire DunneHead of AV and IT12 Jan to 25 JanBookedTime offTime offLDLiam DoyleOn-site technician13 Jan to 21 JanBookedTime offTime offRKRuth KellyProject manager14 Jan to 25 JanBookedTime offTime offTATom AshbyOn-site technician18 Jan to 22 JanBookedSite visitSite visit: Ruth Kelly to the Juneau officeJuneau officeRKRuth KellyProject manager9 FebBookedPlanningQuarter-end freeze for finance systemsChange freezeNot given to anyone29 Mar to 2 AprBookedPlanningQ4 planning reviewPlanning reviewTVSRDMTomás, Sofia, Declan, Claire4 people5 AprBookedWork planReplace 1 device due in 2027Cafeteria · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Copy and print · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Focus 21.12 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Focus 21.13 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Focus 21.14 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Office 21.16 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Office 21.17 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Pantry · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Copy and print · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Focus 22.11 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Focus 22.12 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Focus 22.13 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Office 22.14 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Office 22.15 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Office 22.16 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Copy and print · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Reception · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Goldfinch · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Chaffinch · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Office 4.13 · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Office 4.14 · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Pantry · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Reception · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Goldcrest · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Stonechat · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Goldfinch · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Office 13.13 · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Pantry · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 1 device due in 2027Pantry · Copenhagen officeNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Bray home office 2 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Brighton home office 2 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Køge home office 1 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Køge home office 2 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Lund home office 1 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Lund home office 2 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Malmö home office 1 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Maynooth home office 1 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Naas home office 1 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Naas home office 2 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Reading home office 1 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Reading home office 2 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Swords home office 2 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Watford home office 2 · Remote EMEANot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Aurora home office 2 · Remote AmericasNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Burlington home office 1 · Remote AmericasNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Hoboken home office 1 · Remote AmericasNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Mississauga home office 2 · Remote AmericasNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Mississauga home office 3 · Remote AmericasNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Oak Park home office 1 · Remote AmericasNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Oak Park home office 2 · Remote AmericasNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027White Plains home office 2 · Remote AmericasNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Dandenong home office 1 · Remote APACNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Frankston home office 1 · Remote APACNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Jurong East home office 1 · Remote APACNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Yokohama home office 1 · Remote APACNot given to anyoneBy 31 Dec 2027To doWork planReplace 1 device due in 2027Yokohama home office 2 · Remote APACNot given to anyoneBy 31 Dec 2027To doWork planReplace 10 devices due in 2027Assigned desks E · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 12 devices due in 2027Flex desks C · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 16 devices due in 2027Flex desks F · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Office 21.15 · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Kestrel · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Oystercatcher · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Lapwing · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Cormorant · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Curlew · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Whooper Swan · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Oystercatcher · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Comms room (IDF) · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 2 devices due in 2027Comms room (MDF) · Melbourne officeRCRuby ChenOn-site technicianBy 31 Dec 2027To doWork planReplace 24 devices due in 2027Flex desks B · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Heron · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Curlew · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Peregrine · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Barn Owl · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Whooper Swan · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Kingfisher · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Goldcrest · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Gannet · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Kestrel · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Peregrine · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Barn Owl · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Kingfisher · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 3 devices due in 2027Open areas and corridors, Level 8 · Melbourne officeRCRuby ChenOn-site technicianBy 31 Dec 2027To doWork planReplace 4 devices due in 2027Stonechat · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 4 devices due in 2027Robin · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 40 devices due in 2027Flex desks A · New York officeCMCarlos MendesOn-site technicianBy 31 Dec 2027To doWork planReplace 5 devices due in 2027Wren · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 5 devices due in 2027Robin · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 5 devices due in 2027Comms room (MDF) · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 5 devices due in 2027Wren · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 6 devices due in 2027Gannet · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To doWork planReplace 6 devices due in 2027Heron · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 6 devices due in 2027Lapwing · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 6 devices due in 2027Cormorant · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 6 devices due in 2027Flex desks C · Chicago officeGKGrace KimOn-site technicianBy 31 Dec 2027To doWork planReplace 8 devices due in 2027Flex desks C · Dublin officeLDLiam DoyleOn-site technicianBy 31 Dec 2027To do
No open work matches these filters.
Today across offices
Open Day in the ScheduleNYCNew York officeNew York · MLCMEVDP4 on site1 incidentDUBDublin officeDublin · OGFGLDPNSR9 on site4 incidents1 project task2 lab testsLONLondon officeLondon · YDTAMB3 on siteNothing booked todayCHIChicago officeChicago · DCGK2 on site1 incidentTORToronto officeToronto · NC1 on site1 incidentSINSingapore officeSingapore · ARFI2 on site1 incidentMELMelbourne officeMelbourne · RC1 on site1 incidentTYOTokyo officeTokyo · KS1 on siteNothing booked todayCPHCopenhagen officeCopenhagen · IL1 on site1 incidentJNUJuneau officeJuneau · SO1 on site1 incident
Also today: 7 working from home offices, 1 away. No offices match these filters.
Recent changes
Nothing has changed yet. As people assign work, move it and tick off steps, each change shows here with who made it and when, live between windows on this computer.
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