Hazards and controls

1. H1Working at height

   Work above 2 m: cable through the ceiling at 2.6 m.

   Who might be harmed

   The crew; Patients, staff and visitors below (dropped tools)

   Controls

   • Podium steps with guard rails; a leaning ladder only for short access
   • Only people with in-date working at height training work above 2 m
   • The area below kept clear with barriers and a sign
   • Tools on lanyards; nothing loose on the platform

   Source: Northlight's survey (Telehealth room 2, 22 Sep 2026, Ava Morales): ceiling 2.6 m

   Before High · 3 × 5After Medium · 1 × 5

2. H2Hidden cables and pipes when drilling

   Fixings for mounts and brackets go into walls or ceilings that may hide power cables or pipes.

   Who might be harmed

   The crew; Patients, staff and visitors

   Controls

   • A cable and pipe detector over every fixing point before drilling
   • Fixings only where the client's drawings or the site contact confirm it is clear
   • Stop and report anything unexpected

   Source: Tasks: wall-mount a camera or video bar (1 × Poly Studio E60, 1 × Camera wall bracket)

   Before Medium · 2 × 4After Low · 1 × 4

3. H3Working near patients

   An outpatient centre with patients in the corridor: patients, staff and visitors pass close to the work.

   Who might be harmed

   Patients, staff and visitors

   Controls

   • Barriers and signs round the work area
   • Noisy work and drilling booked with the site contact, out of hours where possible
   • Corridors and doors kept clear; cables never left across a walkway

   Source: Northlight's survey (Telehealth room 2, 22 Sep 2026, Ava Morales): an outpatient centre with patients in the corridor

   Before Medium · 3 × 3After Low · 1 × 3

4. H4Dust from the ceiling void

   Opening ceiling tiles near clinical areas can release dust and spores.

   Who might be harmed

   Patients; Staff

   Controls

   • The client's above-ceiling permit with infection control, before any tile is lifted
   • Dust sheets and a HEPA vacuum; tiles back the same day
   • Work in the order infection control sets

   Source: Northlight's survey (Telehealth room 2, 22 Sep 2026, Ava Morales): an outpatient centre with patients in the corridor. Fenwater Health: Above-ceiling permit with infection control, issued 28 Sep

   Before Medium · 3 × 4After Low · 1 × 4

5. H5Trips over cable, cuts from tray edges

   Cable pulled across floors and through tray and ceiling grid with sharp edges.

   Who might be harmed

   The crew; Patients, staff and visitors

   Controls

   • Cable pulled in one run and dressed away at once
   • Gloves when handling tray and ceiling grid
   • Offcuts and packaging cleared as the work goes

   Source: Task: run and terminate cable (Listed on the job, 1 × Poly Studio E60)

   Before Medium · 3 × 2After Low · 1 × 2

6. H6Working alone

   One person on the visit: no one to raise the alarm after a fall or a shock.

   Who might be harmed

   The crew member

   Controls

   • Check-in calls with Northlight at arrival, midday and departure
   • The client's site contact knows where the work is
   • No work at height alone

   Source: The visit books one person

   Before Medium · 2 × 4After Low · 1 × 4

Method statement

1. Before the visit. This RAMS approved and briefed to the crew; badges, induction and access confirmed; kit reserved and loaded.
2. Arrive and sign in. Sign in with Fenwater Health's site contact; agree the work area and any times to avoid. (H3)
3. Set up the work area. Barriers and signs round the area; floor protection where kit is moved. (H3)
4. Run the cable. From podium steps at 2.6 m; dressed away as it goes; ceiling tiles back the same day. (H1, H4, H5)
5. Mount the kit. Detector over each fixing point, then the mount; the display lifted on by two people and locked. (H2)
6. Configure and test. Each unit set up from its setup guide; the room test run and recorded on the job.
7. Clear up and hand back. Waste and packaging removed; the area handed back to the site contact; the as-built recorded on the job.

Competence: the crew's certifications

• Working at height, everyone on the visitWork above 2 m. In date on Tue 6 Oct.
• CTS, at least one personConfigure and test to the setup guides. In date on Tue 6 Oct.

Certifications from Northlight's crew record (Ava Morales), checked on the last day of the work. 9 kinds are tracked, from CTS to site safety cards.

Review and sign-off