Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Client · Maintenance vendorMade-up clientSimulated

Quillmark Publishing

1 job open · renews 21 Jul 2027, in 275 dayschecked just now

Jobs open

  1. QM-1142Podcast studio mixer humsSeattle studio, Podcast studio · handed over Fri 16 Oct, 14:00Due Tue 20 Oct, 14:00 · 1 day 2 h left · Fault fixedWith Northlight AV · Quillmark IT: Booked

1 closed recently, within the engagement's records.

Sites in scope

2 of Quillmark Publishing's sites
  • Denver head officeNothing open
  • Seattle studio1 open

Crews on site today

No crew on site today.

Visits this week

  • Thu 22, 09:30 · Denver head officeQuarterly preventive maintenanceReady: access confirmed by Quillmark IT · shared with Quillmark Publishing

Stays with Northlight AV

    Nothing of your own recorded for Quillmark Publishing.

    Stays with Quillmark Publishing

    • Floor plans, IP addresses and switch portsRestricted: never shared
    • Sites outside the scopeQuillmark Publishing decides the scope
    • Work handed to anyone elseEven at a site in scope

    A provider's own Keia

    This is Northlight AV's view of a client

    Only Northlight AV's people see their own Keia, and each client only through its engagement. Quillmark Publishing is a made-up client of Northlight AV; Aigna never sees it.

    View as

    See Keia Atlas the way someone else does. A demo: nobody signs in.

    Viewing asAnna ByrneAV and IT delivery engineer · EMEA

    Suggested

    Delivery

    • Delivery engineerDesigns and commissions spaces, from survey to handover
    • Project managerRuns projects day to day: dates, suppliers and who does what
    • On-site technicianInstalls and fixes kit in the offices
    • Programme managerPlans the year of projects across every region
    • Engineering managerLeads the delivery engineers
    • Project management leadLeads the project managers
    • On-site services managerLeads the on-site technicians
    • Delivery managerThe whole delivery team, every region

    Support and service

    • Service desk analystTakes incidents as they arrive and routes them
    • Network engineerPorts, VLANs and patching
    • Service manager, AVOwns the AV standard and its service
    • Service manager, networkOwns the network standard and its service

    The Lab

    • Innovation engineerTests new kit before it ships

    Leadership

    • Head of AV and ITThe whole service, every region

    Partners

    • Integration vendorSees their own installations only
    • Service vendorRepairs under the service contract

    Overview

    • EveryoneEvery role's first screen at once, to see the whole picture

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    Tell the team

    About Quillmark Publishing

    Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.