Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Knowledge is switched off
Known errors, playbooks and proposals to change them. This demo has the Knowledge module switched off in Organisation settings.
Known errorPOLY-500-DEVICE-MODEHP PolyOpenDoesn't affect usSimulated
HDMI content stops the system entering Device Mode by itself
No unit is exposed · no fix yetchecked just now
- 0Units exposed
- 0Offices
- 0Incidents linked
- Not yetFixed in
Where it is in our fleet
No unit is exposed
Every unit runs a version the manufacturer doesn't list (5.0.0-418922).
Restricted: vulnerable-firmware list
- New York officeNew York0 of 18
- Dublin officeDublin0 of 14
- London officeLondon0 of 5
- Chicago officeChicago0 of 12
- Toronto officeToronto0 of 5
- Singapore officeSingapore0 of 5
- Melbourne officeMelbourne0 of 7
- Tokyo officeTokyo0 of 7
- Copenhagen officeCopenhagen0 of 7
ExposedVersion not knownNot exposedSelect a dot for its unit.
Incidents that look like it
No incident looks like it. Keia Atlas checks every new ticket against it.
Linking never closes a ticket; the person working it decides.
The fix
No fix yet. Keep the workaround and watch the feed; Keia Atlas says when the manufacturer publishes one.
With the manufacturer
Nothing to raise: it doesn't affect us.