Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Knowledge is switched off
Known errors, playbooks and proposals to change them. This demo has the Knowledge module switched off in Organisation settings.
Known errorVOICE-77624HP PolyOpenDoesn't affect usSimulated
Audio clipping on the Trio C60
Not in our fleet · no fix yetchecked just now
- 0Units exposed
- 0Offices
- 0Incidents linked
- Not yetFixed in
Where it is in our fleet
Not in our fleet
The manufacturer names Poly Trio C60, which Aigna doesn't have.
No Poly Trio C60 in any office.
Incidents that look like it
No incident looks like it. Keia Atlas checks every new ticket against it.
Linking never closes a ticket; the person working it decides.
The fix
No fix yet. Keep the workaround and watch the feed; Keia Atlas says when the manufacturer publishes one.
With the manufacturer
Nothing to raise: it doesn't affect us.