Keia Atlas

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This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

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Handover pack · HO-NL-2240Simulated

Juneau fit-out: first rooms

7 units · 5 of 6 room tests passed · accepted by Marcus Lee

Handover pack HO-NL-2240: Juneau fit-out: first rooms

Client
Aigna
Project
PRJ-14
Spaces
2.02 Heron, Focus 2.04, Focus 2.05
Handed over
11 Sep 2026
Accepted
Marcus Lee, 12 Sep 2026, 10:05

Delivered through the engagement

  • Pack put together from the record: as-built, room tests, setup guides, warrantyKeia · Fri 11 Sep, 12:00
  • Sent over the engagement to AignaNorthlight AV · Fri 11 Sep, 15:20
  • Landed in Aigna's record as a reviewed changeAigna · Fri 11 Sep, 15:20
  • Accepted by Marcus Lee: the units and serials are in Aigna's recordAigna · Sat 12 Sep, 10:05

Handovers and as-builts are in the Aigna and Northlight AV engagement's scope (both marks: the provider hands over, the client accepts). The engagement

As-built

Every unit in the spaces, from Aigna's record: serials and asset tags from the installs, ports, VLANs and addresses from the switch ports.

UnitModelSerialAsset tagHostnamePort and VLANAddress
2.02 Heron, displayNot in the recordDEMO-JNU-000473AG-000473jnu-202-dsp01jnu-208-as01 port 5VLAN 31, Displays and signage10.100.31.2202:DF:82:6F:1C:2D
2.02 Heron, video barPoly Studio X52DEMO-JNU-000474AG-000474jnu-202-vc01jnu-208-as01 port 6VLAN 30, Room systems10.100.30.2102:E0:82:6F:1C:2E
2.02 Heron, touch controllerPoly TC10DEMO-JNU-000475AG-000475jnu-202-tc01jnu-208-as01 port 7VLAN 30, Room systems10.100.30.2002:E1:82:6F:1C:2E
2.02 Heron, AV extenderKramer EXT3-C-XR-TDEMO-JNU-000476AG-000476NoneNot networkedNone
2.02 Heron, AV extenderKramer EXT3-POE-XR-RDEMO-JNU-000477AG-000477NoneNot networkedNone
Focus 2.04, monitorDell Pro P 27 USB-C Hub Conferencing Monitor (P2726DEB)DEMO-JNU-000480AG-000480Nonejnu-208-as01 port 10VLAN 20, CorporateNone
Focus 2.05, monitorDell Pro P 27 USB-C Hub Conferencing Monitor (P2726DEB)DEMO-JNU-000481AG-000481Nonejnu-208-as01 port 11VLAN 20, CorporateNone

Room tests

From Deploy's room tests on the project, as they were signed.

2.02 Heron

  • Test call from another siteCamera framing too tight for the far seats
  • Displays
  • Microphones and speakers
  • Sharing a laptop
3 of 4 passed

Focus 2.04

  • Desk set-up
1 of 1 passed · signed by Anna Byrne

Focus 2.05

  • Desk set-up
1 of 1 passed · signed by Anna Byrne

Operation and maintenance

Warranty

ModelUnitsEnds
Display, model not recorded1No term on record
Poly Studio X52110 Sep 2029 (36 months from handover)
Poly TC10110 Sep 2029 (36 months from handover)
Kramer EXT3-C-XR-T110 Sep 2033 (84 months from handover)
Kramer EXT3-POE-XR-R110 Sep 2033 (84 months from handover)
Dell Pro P 27 USB-C Hub Conferencing Monitor (P2726DEB)210 Sep 2029 (36 months from handover)

Terms from Northlight's purchase records, by manufacturer, from the handover date.

Training given

  • 11 Sep 2026, The Juneau office's hosts, and Nathan Cho, who covers Juneau: Joining a call from the touch controller, sharing a laptop at the table, and what to do when a room will not join.
  • 11 Sep 2026, Aigna's service desk, by call: Where the room guides live, and which faults go to Northlight under the snag period.

Still open, and what the record does not hold yet

  • SNAG-14-02: Camera framing too tight for the far seatsWith Northlight AV under the snag period · Due Wed 21 Oct, 15:00 · 2 days 3 h left
  • 1 unit with no model in the client's record: 2.02 Heron, display
  • 1 unit with no warranty term on record
  • 2.02 Heron: 1 room test not passed yet
  • The display in Heron has no model in Aigna's record yet; Northlight's delivery note lists it.

A provider's own Keia

This is Northlight AV's own operations

Stock, orders, crews and safety paperwork are Northlight AV's own records. They never flow to a client: a client sees only the visit readiness and the handover packs its engagement shares. To see them, pick Sam Okafor (Northlight AV) in View as.

See Aigna's engagement with Northlight AV

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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About Handover: Juneau fit-out: first rooms

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.