Keia Atlas

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Work report: Swap the video bar in Curlew

Complete · 1 difference from the planchecked just now

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Keia Atlas · Work report

Swap the video bar in Curlew

DoneGenerated 19 Oct 2026

Task
T-0908 Swap the video bar in Curlew
Project
PRJ-09 London office meeting room refresh
Office
London office
Kind of work
Deploy phase, install work
Space
2.03 Curlew
Done by
Tom Ashby, Technician
Due
28 May 2026
Estimate
6 h
Closed with the phase
Deploy phase ended 11 Jun 2026

What was done

Swap the video bar in Curlew. Fix captured: Retire the old unit in the asset register on the day of the swap, not at handover.

Steps followed

  1. Book the space out for the time the install needs.
  2. Check the firmware on the unit against the standard. Newer than the standard? Don't update or roll back: use Report, New firmware found.
  3. Mount each device where the space type puts it, and connect it as the wiring shows.
  4. Power on and check each device takes its reserved address.
  5. Keep the position and hostname; retire any old unit in the asset register the same day.

Who

  • Tom AshbyTechnician6 h estimatedSwapped the units and ran the verification

Devices installed or changed

SpacePositionModelSerialAsset tagNote
2.03 CurlewVideo barlon-203-vc01Poly Studio X72Standard firmware 4.6.2.460046DEMO-LON-001314AG-001314

Evidence

  • Closing note: Retire the old unit in the asset register on the day of the swap, not at handover.
  • Recorded for the Deploy phase: Install record per room
  • Recorded for the Deploy phase: Verification results
  • Recorded for the Deploy phase: Snag list (closed)

Deviations and added tasks

  • The guide did not cover this. Fix captured: Retire the old unit in the asset register on the day of the swap, not at handover.

Sign-off

  • Deploy gate: signed off by Anna Byrne, 11 Jun 2026
  • Task closed
Done byTom AshbySignatureDate
Project managerRuth KellySignatureDate

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See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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About T-0908 Swap the video bar in Curlew

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.