Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

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Module

Support is switched off

Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.

Organisation settings

Change · NormalCHG-202Simulated

Replace access switch 1 in the fourth-floor comms room, Dublin

Needs the service owner: 1 floorchecked just now

What it takes off

Simulated

Shown for its window, 19:00 to 21:00. Drag the handle to see another time.

Access switch 1 4.21 Comms room (IDF) · Dublin office

Would affect 10 spaces, no meetings during its window, 19:00 to 21:00 and 2 services

  • Third floor

  • Fourth floor

  • Fifth floor

Would be affected: a projection, not a fault Keeps workingRestricted: floor plan

Spaces it takes off 10

Record

Timeline

Newest first
  1. Today, 19 Oct
  2. Keia Atlas Planned to start, once 1 more approval is in

  3. 16 Oct
  4. Keia Atlas Worked out the approval from what it takes off: Needs the service owner: 1 floor

  5. Marco Bianchi Proposed CHG-202

Raw

Raw

Show the change as data
{
  "id": "CHG-202",
  "kind": "normal",
  "title": "Replace access switch 1 in the fourth-floor comms room, Dublin",
  "at": "2026-10-19T19:00",
  "hours": 2,
  "owner": "marco",
  "status": "planned",
  "rule": null,
  "run": null,
  "touches": {
    "site": "dub",
    "items": [
      {
        "rack": "dub-4-21-r1",
        "u": 37
      }
    ]
  },
  "firmware": false,
  "approval": {
    "needs": "owner",
    "why": [
      "1 floor"
    ],
    "approved_by": []
  },
  "incidents": []
}

Simulated: the demo's changes, and bookings made up per space. What each change takes off is worked out from the recorded patching.

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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Tell the team

About CHG-202 Replace access switch 1 in the fourth-floor comms room, Dublin

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.