Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Support is switched off
Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.
Support capability
Alert rules is switched off
What counts as an alert, who gets it, quiet hours and silences. This demo has Alert rules switched off in Organisation settings, so nothing of it shows anywhere.
Alert rulesfrom Datadog, Alertmanager and LibreNMSSimulated
Alert rules
26 alerts sent in 30 days by 8 rules · 7 silenced by planned work
- 8Rules
- 26Sent in 30 days
- 7Silenced by planned work
- 7Waited for the morning
- P1UPS on batteryAR-05LibreNMSWhen a comms room runs on its UPS battery for 2 minutes at any hour, tell that office's on-site technician.A priority 1 alert never waits: it wakes someone at any hour. Sent 2 times in 30 days. Watches 15 comms rooms in 10 offices.
- P2Dublin video bars offlineAR-01DatadogWhen a video bar in the Dublin office is offline for 10 minutes during office hours, tell the Dublin on-site technician.No quiet hours: it is sent when it happens. Sent 2 times in 30 days · 2 silenced by planned work. Watches 16 units in 1 office.
- P2Access switch uplink downAR-04AlertmanagerWhen a network switch in a comms room loses an uplink for 2 minutes at any hour, tell the region's network engineer.Between 22:00 and 07:00 it waits for the morning. Sent 2 times in 30 days · 1 silenced by planned work · 3 waited for the morning. Watches 48 units in 9 offices.
- P2Comms room too warmAR-06LibreNMSWhen a comms room is warmer than 27 °C for 15 minutes at any hour, tell that office's on-site technician.Between 22:00 and 06:00 it waits for the morning. Sent 2 times in 30 days · 3 waited for the morning. Watches 15 comms rooms in 10 offices.
- P3Touch controllers offlineAR-02DatadogWhen a touch controller is offline for 15 minutes during office hours, tell that office's on-site technician.Between 19:00 and 07:00 it waits for the morning. Sent 6 times in 30 days · 2 silenced by planned work. Watches 89 units in 9 offices.
- P3Meeting room packet lossAR-03DatadogWhen a video bar or video codec loses more than 2% of its packets for 5 minutes during office hours, tell the region's network engineer.No quiet hours: it is sent when it happens. Sent 5 times in 30 days · 1 silenced by planned work. Watches 107 units in 9 offices.
- P3Wi-Fi access point offlineAR-07AlertmanagerWhen a wireless access point is offline for 10 minutes during office hours, tell the region's network engineer.No quiet hours: it is sent when it happens. Sent 5 times in 30 days · 1 silenced by planned work. Watches 79 units in 10 offices.
- P4Signage player offlineAR-08DatadogWhen a signage player is offline for 30 minutes during office hours, tell the service desk.Between 17:00 and 09:00 it waits for the morning. Sent 2 times in 30 days · 1 waited for the morning. Watches 21 units in 6 offices.
No rules match these filters.
The monitoring tools raise the alerts; Atlas sends each to the role the rule names at the office it is in, holds it through quiet hours unless it is priority 1, and silences it while its own planned work runs: a room check round before 09:00, or a standing rule's run window. The alerts on these pages are simulated.