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Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Support is switched off
Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.
Standing rule · NetworkSimulated
PoE rule
Every run read back and matchedchecked just now
- 4Runs recorded
- 1Unable to complete
- 0Put back by a person
- 1Unit per wave
Runs, one square each
oldest on the left4 runs · 1 unable to complete
- Done automatically, read back and matched
- Unable to complete
- Put back by a person
Done automatically 09:30, 17 Oct · Cycled PoE on port GE1/0/4 after the patch lead was replaced; the video bar answered after 41 s ·
Checked before every run
In this order; the first that fails stops the run before it touches anything- 1No meeting in the space now, and none in the next 10 minutes
- 2The switch port is up and the device draws no power, or answers no ping
- 3Not in a change freeze
- 4No other run of this rule on the same switch in the last 30 minutes
Record
How a run goes
Read, write, read back: a write that does not read back as intended is Unable to complete- ReadRead the port, its PoE draw and the device's last contact1 s
- WriteTurn PoE off on the port, wait 10 s, turn it on12 s
- WaitWait for the device to start40 s
- Read backRead back: the port draws power and the device answers2 s
- ThenDone automatically, or Unable to complete, with nothing left changed
What it reads
- Switch port state and PoE draw (the room switch's management interface)
- The device's last contact (device management)
- Bookings for the space (room booking)
What it rules out
- A meeting in the space (none until the next booking)
- The switch itself being down (its other ports answer)
What it does not check
- Whether the cable between the switch and the device is damaged (a cycle cannot tell)
- Why the device lost power in the first place
Runs
Newest first- Done automatically · cph-407-vc01, port GE1/0/4Cycled PoE on port GE1/0/4 after the patch lead was replaced; the video bar answered after 41 s09:30, 17 Octby Tom Ashby
- Unable to complete · cph-407-vc01, port GE1/0/4The port drew power again but the video bar did not answer within 90 s. The port is on, as before.14:05, 15 Octby Tom Ashby
- Done automatically · nyc-2010-tc01, port GE1/0/7Cycled PoE on port GE1/0/7; the touch controller answered after 29 s08:12, 10 Octby Carlos Mendes
- Done automatically · lon-203-vc01, port GE1/0/5Cycled PoE on port GE1/0/5; the video bar answered after 38 s10:41, 3 Octby Tom Ashby
Incidents
Raised by a run, or offered this rule on their Do sectionRaw
Raw
The audit log for this rule09:30, 17 Oct Done automatically: Cycled PoE on port GE1/0/4 after the patch lead was replaced; the video bar answered after 41 sPoE rule (Declan Moore) · Keia AtlasTrace →14:05, 15 Oct Unable to complete: Cycled PoE on port GE1/0/4PoE rule (Declan Moore) · Keia AtlasTrace →08:12, 10 Oct Done automatically: Cycled PoE on port GE1/0/7; the touch controller answered after 29 sPoE rule (Declan Moore) · Keia AtlasTrace →10:41, 3 Oct Done automatically: Cycled PoE on port GE1/0/5; the video bar answered after 38 sPoE rule (Declan Moore) · Keia AtlasTrace →