Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Knowledge is switched off
Known errors, playbooks and proposals to change them. This demo has the Knowledge module switched off in Organisation settings.
Known errorPOLY-501-TC10-DISCONNECTHP PolyOpenMay affect usSimulated
The TC10 disconnects
1 units may run an affected version · no fix yetchecked just now
Where it is in our fleet
1 units may run an affected version
Keia Atlas doesn't track this manufacturer's firmware per unit yet (a real feed from device management will read it), so every unit of the model counts until it does.
Restricted: vulnerable-firmware list
- New York officeNew York0 of 21
- Dublin officeDublin1 of 18
- London officeLondon0 of 5
- Chicago officeChicago0 of 12
- Toronto officeToronto0 of 5
- Singapore officeSingapore0 of 5
- Melbourne officeMelbourne0 of 7
- Tokyo officeTokyo0 of 7
- Copenhagen officeCopenhagen0 of 7
ExposedVersion not knownNot exposedSelect a dot for its unit.
Incidents that look like it
No incident looks like it. Keia Atlas checks every new ticket against it.
Linking never closes a ticket; the person working it decides.
The fix
No fix yet. Keep the workaround and watch the feed; Keia Atlas says when the manufacturer publishes one.
With the manufacturer
No case with HP Poly about this yet. Keia Atlas has one ready with the units, versions and incidents.
Raise with the manufacturerAffected units
1 in 1 officeRestricted: vulnerable-firmware list