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Statement of work · OPP-2613Made-up clientSimulated

Quincy telehealth rooms

Written from the design and quote version 1 (a draft) · 9 sections, each with its source

Statement of work · OPP-2613 · version 1, draft

Quincy telehealth rooms

For
Fenwater Health, Quincy outpatient centre
By
Northlight AV
Dated
26 Sep 2026
Quote
Version 1, $14,417.50

A demo document: every name, price and date in it is made up.

1Scope, room by room

From The design, version 1: each space's type and build option, with the changes the quote lists

1.12 Telehealth room 1

Focus room, desk and chair

  • 1 × Dell Pro P 27 USB-C Hub Conferencing Monitor (P2726DEB)

1.13 Telehealth room 2

Focus room, desk and chair

  • 1 × Dell Pro P 34 USB-C Hub Conferencing Monitor (P3426WEB)

1.14 Telehealth room 3

Focus room, desk and chair

  • 1 × Dell Pro P 27 USB-C Hub Conferencing Monitor (P2726DEB)

1.15 Telehealth room 4

Focus room, desk and chair

  • 1 × Dell Pro P 27 USB-C Hub Conferencing Monitor (P2726DEB)

1.20 Family meeting room

Small meeting room, single display

  • 1 × Samsung QM65C
  • 1 × Poly Studio X52
  • 1 × Poly TC10
  • 1 × Kramer EXT3-C-XR-T (HDBaseT transmitter)
  • 1 × Kramer EXT3-POE-XR-R (HDBaseT receiver at the display)

2Deliverables

From Northlight's standard deliverables, counted from the design

  • 9 units supplied, installed and set up across 5 rooms.
  • A build sheet for each of the 9 units that has a setup guide, with every setting worked out for its room.
  • An as-built record in Fenwater Health's Keia: the serial, MAC address and a photo of each position, sent as a reviewed change.
  • The room test result for each room, and a handover Fenwater Health accepts room by room.

3Assumptions

From Northlight's standard terms, and the outlets each space type lists

  • Focus room, desk and chair (1.12, 1.13, 1.14, 1.15): 2 power outlets and 2 data outlets in place in each room before the install day, as the space type lists them.
  • Small meeting room, single display (1.20): 8 power outlets, 7 data outlets and 5 direct cable runs in place in each room before the install day, as the space type lists them.
  • Work happens in normal hours, Monday to Friday, 08:00 to 17:00, with access to each room for a full day.
  • Walls and ceilings take the mounts named in the design without extra fixings or making good.
  • Existing cable containment can be reused; new containment is quoted separately.

4Exclusions

From Northlight's standard terms

  • Building works, electrical works and new cable containment.
  • Network changes beyond reserving addresses and patching the ports the design names.
  • Meeting platform licences, which the client buys and assigns.
  • Removing and disposing of the old kit, unless an option says so.

5What Fenwater Health does

From Northlight's standard terms, and the engagement (fenwater-northlight)

  • Reserve an address and a switch port for every networked unit before the install day; the client's floor plans, addresses and switch ports never leave its Keia, so its team fills them in on the job.
  • Buy and assign a meeting platform licence for each room system.
  • Give access to every room on the booked days, and a named person to accept each room.

6Acceptance criteria

From Keia's verification: each model's setup guide and each space type's room test

  • Each unit is read back against its setup guide: Dell Pro P conferencing monitor hub (P2726DEB / P3426WEB) (4 units); QMC display for meeting rooms and signage (1 unit); Studio X in Google Meet mode (1 unit); TC10 paired to its room system (1 unit); EXT3 extender pair (2 units).
  • Each room test passes: every required device in the chosen option is recorded in the space and wired as the option says; every device has an active record in this space; every networked device has an address reservation and DNS records; meeting devices are online, paired and on standard firmware; the room resource exists with the right capacity and is linked to its devices.
  • A room that fails is not accepted until it passes; an accepted snag has an owner and a date.

7Timeline

From The labour estimate (22.5 h) and Northlight's lead time, in working days from acceptance

StepWorking daysWorked out from
Order and deliver the kitDays 1 to 20Northlight's lead time
Install 9 units (2 installers)Day 21The install hours
Configure each unit to its setup guideDay 22The configure hours
Test 5 rooms and hand overDay 23The commission hours

8Change control

From Northlight's standard terms

  • Any change to the scope is a new version of the quote, with the difference from the last one shown line by line.
  • Once accepted, a change reaches the client's Keia as a reviewed change to the project, never as an edit.

9Price and payment

From The quote, version 1, and Northlight's standard terms

PaymentShareAmount
On acceptance40%$5,767
When the kit is on site50%$7,208.75
When the client accepts the handover10%$1,441.75
Total100%$14,417.50
  • Workmanship for 12 months from handover; equipment under each manufacturer's own warranty, handled by Northlight.
  • Prices are in US dollars and exclude sales tax.

Accepted for Fenwater Health

Name, date

For Northlight AV

Name, date

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Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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About Quincy telehealth rooms: statement of work

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.