Keia Atlas

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Work reportDoneSimulated

Work report: Swap the video bar in Kestrel

Complete · no differences from the planchecked just now

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Keia Atlas · Work report

Swap the video bar in Kestrel

DoneGenerated 19 Oct 2026

Task
T-1305 Swap the video bar in Kestrel
Project
PRJ-13 Toronto office video bar refresh
Office
Toronto office
Kind of work
Deploy phase, install work
Space
7.01 Kestrel
Done by
Grace Kim, Technician
Due
15 Oct 2026
Estimate
5 h
Closed with the phase
Phase still open

What was done

Swap the video bar in Kestrel. Nothing new: the guide was right.

Steps followed

  1. Book the space out for the time the install needs.
  2. Check the firmware on the unit against the standard. Newer than the standard? Don't update or roll back: use Report, New firmware found.
  3. Mount each device where the space type puts it, and connect it as the wiring shows.
  4. Power on and check each device takes its reserved address.
  5. Keep the position and hostname; retire any old unit in the asset register the same day.

Who

  • Grace KimTechnician5 h estimatedSwapped Kestrel and recorded the serials; travelled from Chicago

Devices installed or changed

SpacePositionModelSerialAsset tagNote
7.01 KestrelVideo bartor-701-vc01Poly Studio X52Standard firmware 4.6.2.460046DEMO-TOR-001387AG-001387

Evidence

  • Closing note: Nothing new: the guide was right

Deviations and added tasks

No deviations recorded.

Sign-off

  • Task closed
Done byGrace KimSignatureDate
Project managerDavid OkoroSignatureDate

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

Settings

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About T-1305 Swap the video bar in Kestrel

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.