Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Module

Projects is switched off

Projects, the schedule, planning, the work plan and the Lab. This demo has the Projects module switched off in Organisation settings.

Organisation settings

Batch 2 of 9 · Project PRJ-21Simulated live

1 Poly TC10 touch controller

0 of 1 unit set up · nothing to reviewchecked just now

Setup is done by Aigna's engineers. Your installs are on the Deploy page.

Once for all 1

Through Fleet Lens, the Chicago office policy

Not applied yet. One setup guide sets the shared settings on all 1; 0 can take it now, the rest when they can be reached.

3 settings to set and 0 to check; 0 left at the manufacturer's default.See every settingThe setup guide

The same on every unit

Network
PoE port on the room system's subnet
Admin password
Synced from the room system

The units

Only what differs per unit. Each unit's build sheet has every setting worked out.

Nothing is ready for you here. Keia Atlas keeps checking these units.

UnitHostnamePairs withProvisionInstallConfigure
Build sheetchi-1203-tc0110.40.12.94chi-1203-vc01

Setup order

Optional: tick as you go, or let the checks do it
  1. 1Connect the TC10 to a PoE port on the same subnet as the room system.0/1
  2. 2In the system's web interface, open General Settings > Device Management > Available Devices.0/1
  3. 3Find the TC10 by its MAC address and select Pair.0/1
  4. 4Check it shows the space's calendar.0/1

Every setting

3 in the setup guide, as patterns

Values marked Per unit are patterns here. Each unit's build sheet has them worked out: chi-1203-tc01.

Pairing3
  • PairPer unitGeneral Settings > Device Management > Available DevicesSet to The TC10 with this space's MAC addressWorked out on the build sheet
    Why

    Pairing by MAC stops a controller pairing with the space next door.

  • NetworkSet to PoE port on the room system's subnet
    Why

    Pairing only works on the same subnet.

  • Admin passwordSet to Synced from the room system
    Why

    Since 4.6.2 the system pushes its admin password to paired devices.

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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Tell the team

About PRJ-21 Heron HDBaseT receiver RMA, 1 Poly TC10 touch controller

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.