Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Module

Support is switched off

Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.

Organisation settings

Support capability

Alert rules is switched off

What counts as an alert, who gets it, quiet hours and silences. This demo has Alert rules switched off in Organisation settings, so nothing of it shows anywhere.

Organisation settings

Alert rule AR-05LibreNMSSimulated

UPS on battery

Sent 2 times in 30 days

The rule

When a comms room runs on its UPS battery for 2 minutes at any hour, tell that office's on-site technician.

Watches
15 comms rooms in 10 offices
Condition
On battery, for 2 minutes
When
At any hour
Quiet hours
A priority 1 alert never waits: it wakes someone at any hour.
Raised by
LibreNMS, connected
Owner
Service manager, IT infrastructure

Who gets it now

that office's on-site technician
  • Chicago officeGrace Kim, On-site technician2 comms rooms watched
  • Copenhagen officeTom Ashby, On-site technician1 comms room watched
  • Dublin officeLiam Doyle, On-site technician3 comms rooms watched
  • Juneau officeNathan Cho, On-site technician1 comms room watched
  • London officeTom Ashby, On-site technician1 comms room watched
  • Melbourne officeRuby Chen, On-site technician1 comms room watched
  • New York officeCarlos Mendes, On-site technician3 comms rooms watched
  • Singapore officeArjun Rao, On-site technician1 comms room watched
  • Toronto officeNathan Cho, On-site technician1 comms room watched
  • Tokyo officeKenji Sato, On-site technician1 comms room watched

The last 30 days

Simulated, from LibreNMS
AlertWhereWent to
SentSun, 27 Sept, 18:25Lasted 30 minutes21.23 Comms room (IDF), New York officeCarlos Mendes
SentWed, 23 Sept, 01:18Lasted 12 minutes3.21 Comms room (MDF), Dublin officeLiam Doyle

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

Settings

Appearance
LookStudio
Text size
Default

Report

Tell the team

About UPS on battery

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.