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Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Support is switched off
Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.
Support capability
Alert rules is switched off
What counts as an alert, who gets it, quiet hours and silences. This demo has Alert rules switched off in Organisation settings, so nothing of it shows anywhere.
Alert rule AR-06LibreNMSSimulated
Comms room too warm
Sent 2 times in 30 days · 3 waited for the morning
The rule
When a comms room is warmer than 27 °C for 15 minutes at any hour, tell that office's on-site technician.
- Watches
- 15 comms rooms in 10 offices
- Condition
- Over 27 °C, for 15 minutes
- When
- At any hour
- Quiet hours
- Between 22:00 and 06:00 it waits for the morning.
- Raised by
- LibreNMS, connected
- Owner
- Service manager, IT infrastructure
Who gets it now
that office's on-site technician- Chicago officeGrace Kim, On-site technician2 comms rooms watched
- Copenhagen officeTom Ashby, On-site technician1 comms room watched
- Dublin officeLiam Doyle, On-site technician3 comms rooms watched
- Juneau officeNathan Cho, On-site technician1 comms room watched
- London officeTom Ashby, On-site technician1 comms room watched
- Melbourne officeRuby Chen, On-site technician1 comms room watched
- New York officeCarlos Mendes, On-site technician3 comms rooms watched
- Singapore officeArjun Rao, On-site technician1 comms room watched
- Toronto officeNathan Cho, On-site technician1 comms room watched
- Tokyo officeKenji Sato, On-site technician1 comms room watched
What silences it
- A room check round in its office, until 09:00 on the day
The last 30 days
Simulated, from LibreNMS| Alert | Where | Went to |
|---|---|---|
| SentFri, 16 Oct, 11:59Lasted 17 minutes | 5.21 Comms room (IDF), Dublin office | Liam Doyle |
| SentWed, 23 Sept, 20:32Lasted 20 minutes | 4.17 Comms room (MDF), Copenhagen office | Tom Ashby |
| Waited for the morningWed, 23 Sept, 04:38Lasted 30 minutes | 12.08 Comms room (MDF), Singapore office | Arjun RaoWaited: quiet hours until 06:00 |
| Waited for the morningSun, 20 Sept, 22:26Lasted 46 minutes | 3.21 Comms room (MDF), Dublin office | Liam DoyleWaited: quiet hours until 06:00 |
| Waited for the morningSun, 20 Sept, 03:41Lasted 16 minutes | 5.21 Comms room (IDF), Dublin office | Liam DoyleWaited: quiet hours until 06:00 |