Keia Atlas

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Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

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Module

Support is switched off

Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.

Organisation settings

Change · StandardCHG-171Simulated

Standing rule approved: Update a device's DNS record from its build sheet

Needed its owner once: at most 20 units a wave · approved 09:30, 1 Junchecked just now

What it approved

DNS rule: Update a device's DNS record from its build sheet. Version 3. Roll back restores the record it replaced, kept with the run.

Its runs since one square each, oldest on the left

21 runs · 1 unable to complete

Caps
At most 20 units a wave · never in a booked meeting · never in a change freeze · halts after 2 runs in a row unable to complete
When
Only 01:00 to 05:00
Way back
Roll back. Roll back restores the record it replaced, kept with the run.
Record

If this rule were off

Simulated

The spaces its runs have acted on. Without the rule, each would wait for a person.

DNS rule If the DNS rule were off, these spaces would wait for a person

Would affect 1 space, 5 meetings in the next 24 hours (40 people) and 1 service

  • Third floor

Would be affected: a projection, not a fault Keeps workingRestricted: floor plan

Spaces its runs acted on 1

Timeline

Newest first
  1. Today, 19 Oct
  2. 17 Oct
  3. 13 Oct
  4. rule: DNS rule (Nora) Done automatically: Wrote A record dub-305-sch01 → 10.20.3.57

  5. 30 Sept
  6. rule: DNS rule (Nora) Done automatically: Wrote A record dub-303-vc01 → 10.20.3.33

  7. 1 Jun
  8. Nora Walsh Approved the DNS rule, version 3

Raw

Raw

Show the change as data
{
  "id": "CHG-171",
  "kind": "standard",
  "title": "Standing rule approved: Update a device's DNS record from its build sheet",
  "at": "2026-06-01T09:30",
  "hours": null,
  "owner": "nora",
  "status": "approved",
  "rule": "dns-from-build-sheet",
  "run": null,
  "touches": null,
  "firmware": false,
  "approval": {
    "needs": "owner",
    "why": [
      "a standing rule: at most 20 units a wave"
    ],
    "approved_by": [
      "nora"
    ]
  },
  "incidents": []
}

Simulated: the demo's changes, and bookings made up per space. What each change takes off is worked out from the recorded patching.

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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Tell the team

About CHG-171 Standing rule approved: Update a device's DNS record from its build sheet

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.