Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Call hours a week, calls and average length. A failed call did not connect or dropped in the first minute. Little used is under four call hours a week; heavy use is over twenty-six.
Source: Device management platform: call history from the video bar or codec (start, end, far ends). No call content.
Displays
173 devices
A meeting room display should be on for about as long as the space is in use. One that is on much longer is not going to sleep: check its power setting before it wears out early. Wear is panel hours since install against a rated 50,000 hours for a commercial display.
Source: Control system or device management: the display's power state, polled over its control port or the network.
Hours on a week
Hours the space is in use
Signage
22 players
Each player has a set on and off time. The strip shows a weekday: the outline is the schedule, the fill is when the panel was actually on. A panel that never switches off does nearly three times the hours, and reaches the end of its rated 50,000 hours in under six years. That is 40,612 panel hours a year past schedule across all players.
Source: Signage manager: the player's set on and off schedule, and the panel power state it reports. Wear: 467,510 panel hours since install across all players, against 50,000 rated.
Set schedule
Actually on
Switches
80 devices
Uptime is days since the last restart. A switch that has not restarted in over a year has not taken a firmware update. Ports nearly full leave no space for another device in the space. 37 of 80 are flagged.
Source: Monitoring over SNMP: uptime, interface status and power over Ethernet draw, polled every five minutes.
Projectors
4 still in service
Older kit: lamp projectors from before today's standard, still in a few spaces. A lamp past its rated hours dims, can fail suddenly, and runs hot. These spaces are in the work plan, which says when each is replaced.
Source: The projector's own lamp hour counter, read over its control port.
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By office
Video call hours a week per device, and what to review. Pick a site to filter the tables.
Office
Devices
Call hours a week per device
Flagged
Failed calls
Open incidents
New York
109
18.1
21
8
1
Dublin
82
17.5
17
17
3
London
19
20.9
3
9
Chicago
54
16.7
14
7
Toronto
16
14.5
3
2
Singapore
17
15.9
6
7
1
Melbourne
29
17.5
9
2
Tokyo
26
14
5
3
Copenhagen
32
12.1
6
3
Juneau
10
9.1
1
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