Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Module

Projects is switched off

Projects, the schedule, planning, the work plan and the Lab. This demo has the Projects module switched off in Organisation settings.

Organisation settings

Batch 3 of 16 · Project PRJ-22Simulated live

1 Poly Studio G62 video codec

0 of 1 unit set up · nothing to reviewchecked just now

Setup is done by Aigna's engineers. Your installs are on the Deploy page.

Once for all 1

Through Fleet Lens, the Dublin office policy

Not applied yet. One setup guide sets the shared settings on all 1; 0 can take it now, the rest when they can be reached.

14 settings to set and 0 to check; 0 left at the manufacturer's default.See every settingThe setup guide

The same on every unit

Provider
Poly Video Mode
Enable SIP
On
SIP Server Configuration
Specify
Transport Protocol
TLS
Registrar Server
sip.aigna.example
Proxy Server
sip.aigna.example

and 3 more, all in the setup guide

The units

Only what differs per unit. Each unit's build sheet has every setting worked out.

Nothing is ready for you here. Keia Atlas keeps checking these units.

UnitHostnamePairs withProvisionInstallConfigure
Build sheetdub-303-vc0110.20.3.53dub-303-tc01

Setup order

Optional: tick as you go, or let the checks do it
  1. 1Patch into the space's AV port and power on; the device takes its reserved address.0/1
  2. 2Leave Provider at Poly Video Mode.0/1
  3. 3Set identity, time, network and SIP below.0/1
  4. 4Pair the touch controller.0/1
  5. 5Check the firmware is the standard and automatic updates are off.0/1
  6. 6Run the space's verification, including a test SIP call.0/1

Every setting

14 in the setup guide, as patterns

Values marked Per unit are patterns here. Each unit's build sheet has them worked out: dub-303-vc01.

Identity4
  • ProviderGeneral Settings > ProviderSet to Poly Video Mode
    Why

    The G62 doesn't support Google Meet.

  • Device NamePer unitGeneral Settings > System Settings > Device NameSet to The hostnameWorked out on the build sheet
    Why

    Matches DNS, device management and monitoring.

  • Room NamePer unitGeneral Settings > System Settings > Room NameSet to Room number and nameWorked out on the build sheet
    Why

    Shown to people at the far end.

  • Admin passwordPer unitSecurity > Local AccountsSet to From the password vault, per siteWorked out on the build sheet
    Why

    The default is printed on the device.

SIP7
  • Enable SIPSet to On
    Why

    How the space joins meetings while it can't use Google Meet.

  • SIP Server ConfigurationSet to Specify
    Why

    Point at Aigna's SIP service rather than discovering one.

  • Transport ProtocolSet to TLS
    Why

    Encrypts call signalling.

  • Sign-in AddressPer unitSet to hostname@sip.aigna.exampleWorked out on the build sheet
    Why

    One address per space, built from the hostname.

  • Registrar ServerSet to sip.aigna.example
    Why

    Aigna's SIP service.

  • Proxy ServerSet to sip.aigna.example
    Why

    The same service handles calls.

  • User Name and PasswordPer unitSet to From the password vault, per spaceWorked out on the build sheet
    Why

    Each space registers with its own account.

H.3231
  • Enable IP H.323Set to Off
    Why

    SIP only; one call path to support.

Updates2
  • Enable Automatic UpdatesGeneral Settings > Device ManagementSet to Off
    Why

    Version 5 drops Poly Video Mode too.

  • Maintenance Hours Begin and EndGeneral Settings > Device ManagementSet to 01:00 to 04:00, local time
    Why

    Any restart happens when no one is in the space.

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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Tell the team

About PRJ-22 Poly VideoOS 4.7.0 rollout, 1 Poly Studio G62 video codec

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.