Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Module

Assets is switched off

Device types, units, models, setup guides, standards, IT stores and cables. This demo has the Assets module switched off in Organisation settings.

Organisation settings

Setup guideDesk video deviceWebexFirmware Cisco RoomOS 10.15Simulated

Desk Pro G2, Webex cloud registration with Google Meet interop

1 unit doesn't match this setup guidechecked just now

Configuring happens in a project's Deploy page

Each device is provisioned, installed, configured in this setup order and commissioned there, ticked off with who and when. This page is the standard it follows.

No project is configuring it now. Every project

On the units running it

Checkingon dub-311-vc01
Units in service
4
Records drifted
1 unit

A practice run. A new install, in order. Ticks stay on this browser. The real run is ticked device by device in a project's Deploy page.

0 of 8

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See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.