Keia Atlas
Healthy- Space12.09 Whooper Swan
- ModelCisco Desk Pro G2
- SerialDEMO-CHI-000053
- LifecycleIn service
- Target firmware4.1.1
Healthy when recorded in the space its space type expects; every port wired as the space type says.
Viewing as , ,
Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Assets is switched off
Device types, units, models, setup guides, standards, IT stores and cables. This demo has the Assets module switched off in Organisation settings.
Device typedesk-video-deviceVersion 1.01 model
Desk video device
4 units in service · no advisories to review
630 mm × 500 mm × 82 mm, front, to scale
Every spec and portShowing Cisco Desk Pro G2
Ports
12 ports, rear and
- Width
- 630 mm
- Height
- 500 mm
- Depth
- 82 mm
- Weight
- 11.9 kg
Drawing traced from Cisco Desk Pro product image (front). Ports from the vendor's documentation.
Checked on one example, chi-1209-vc01 (simulated values).
Asset register
Healthy- Asset tagAG-000053
- SerialDEMO-CHI-000053
- ModelCisco Desk Pro G2
- Space12.09 Whooper Swan
- StatusActive
- Hostnamechi-1209-vc01
Healthy when status is active; space matches where the device is installed.
Addresses and DNS
Healthy- Hostnamechi-1209-vc01
- MAC02:4A:A7:44:16:74
- IP address10.40.12.46
Healthy when address reservation matches the MAC address; forward and reverse DNS records resolve.
Device management
Healthy- Device namechi-1209-vc01
- SerialDEMO-CHI-000053
- Firmware4.1.1
Healthy when online in the vendor's device management service; firmware at the fleet standard for the model; settings match the setup guide for the model.
Room booking
Healthy- CalendarChicago-office-12.09-Whooper-Swan
- Capacity8 seats
Healthy when room resource exists and is linked to the device; capacity matches the space.
What each field means, and how hostnames and addresses are built: Learn: device fields
Desk video device·v1.0·19 Oct 2026
Desk Pro G2, Webex cloud registration with Google Meet interop
- ModelDesk Pro G2
- FirmwareCisco RoomOS 10.15
- ModeWebex
Checkingon dub-311-vc01
Settings
10 set · 2 verify · 4 per device
New install, in order
- 1Connect the Desk Pro to the space's AV port and power on; it takes its reserved DHCP address.
- 2In the device web interface, set the admin passphrase (mandatory before use; there is none by default).
- 3Set Provisioning Mode to Webex so the device registers to the Webex cloud service (needs the encryption option key installed).
- 4Claim the device into Aigna's Webex Control Hub organisation using its activation code.
Setup guide file state
- AssetboxIn sync
- InfoDNSDrifted
- Fleet LensIn sync
- AppStateIn sync
Open the setup guideConfiguring happens in a project's Deploy page.
No firmware line tracked for Cisco Desk Pro G2
When the vendor watcher tracks a model, its releases, Aigna's decision on each, and any advisories appear here and on every device of that model.
Symptoms
Likely causes and where to look firstMeeting will not startDevice offline; Room account signed outCheck Device management first
Cross-checks
The same fact must agree everywhere it is recorded| Check | Compares |
|---|---|
| Serial match | keia_atlas.serial = inventory.serial |
| Space match | keia_atlas.space = inventory.space |
| Hostname match | inventory.hostname = dhcp_dns.hostname |
| Firmware match | device_management.firmware_version = keia_atlas.expected_firmware |
Used in
Device type file
- File
- data/device-classes/desk-video-device.yaml
- Version
- 1.0
- Updated
- 2026-09-27
- Hostname prefix
- vc