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Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Projects is switched off
Projects, the schedule, planning, the work plan and the Lab. This demo has the Projects module switched off in Organisation settings.
Task T-2102Order · Plan phasePRJ-21 Heron HDBaseT receiver RMADoneSimulated
Raise the RMA with Kramer through the integrator, and put INC0041177 on hold
Done · 3 steps completechecked just now
- 15 OctWas due 15 Oct
- 1 hEstimate
- 3/3Steps done
What to do
From the RMA playbook, Plan phase: "Raise the RMA with the vendor or their reseller, with serial and fault notes", which produces: RMA number.
The phase is done when: Fault proved; RMA number recorded; Workaround in place.
The space
- 12.03 HeronLarge meeting room
Assign to
How it closed
Nothing new: a one-offClosing needs a fix or a reason. The reasons show how good the guides are.