Heron displayModel set per project · chi-1203-dsp01 · Display wall
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Task T-2101Survey · Plan phasePRJ-21 Heron HDBaseT receiver RMADoneSimulated
Prove the fault: swap the cable, then try a bench receiver
Done · 4 steps completechecked just now
- 15 OctWas due 15 Oct
- 2 hEstimate
- 4/4Steps done
What to do
From the RMA playbook, Plan phase: "Prove the fault: swap one part at a time until it follows the unit", which produces: Fault notes.
The phase is done when: Fault proved; RMA number recorded; Workaround in place.
The space
- 12.03 HeronLarge meeting room
Assign to
How it closed
What fixed it
"A bench receiver is the fastest test on a passive HDBaseT run: it separated the receiver from the cable in one try."
Grace Kim · now in the guide for the next installThe devices
11 in this roomHeron displayModel set per project · chi-1203-dsp02 · Display wall
Heron video barPoly Studio X72 · chi-1203-vc01 · Display wall
Heron touch controllerPoly TC10 · chi-1203-tc01 · On the desk
Heron hDBaseT transmitterKramer EXT3-C-XR-T · Below the table
Heron hDBaseT receiver at the displayKramer EXT3-POE-XR-R · Behind the display
Heron microphonePoly Studio Expansion Microphone · On the desk
Heron whiteboard cameraLogitech Scribe · Wall
Heron scaler for the whiteboard camera pictureKramer VP-440H2 · Behind the display
Heron uSB to HDMI converter for the whiteboard cameraINOGENI U-CAM · Behind the display
Heron scheduler panelLogitech Tap Scheduler · chi-1203-sch01 · At the door