Vendor access
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Device types, units, models, setup guides, standards, IT stores and cables. This demo has the Assets module switched off in Organisation settings.
StandardHome officesVersion 1.0
Version 1.0, in force since 1 Mar 2026 · 6 rules that must be met
6 rules every install follows, in the order of this page. 3 more rules are the default with a written exception.
A home office is a small site with one person in it. The kit is shipped ready, the gateway is adopted into Aigna's console before it leaves the store, and the person plugs in three cables. Remote support replaces the site visit, so the rules are about what can be seen and fixed from a distance.
Ship the home office kit from the remote and home space type, with each unit recorded against the person's home site in Keia Atlas before it ships.
Connect the laptop with one USB-C cable that carries picture, network, camera and charging through the monitor or dock.
Adopt the gateway into Aigna's UniFi console under an Aigna account before it ships, never with a local-only login.
Source UniFi device adoption
Connect the gateway's WAN port to the home internet router with a cable, and connect the dock or monitor to its LAN port with a cable.
Give the work kit its own network (VLAN) and Wi-Fi on the gateway, separate from the household's devices.
Keep automatic updates off and roll out the release the Lab has passed, outside working hours in the person's time zone.
Set the monitor so its top edge is at or slightly below eye level, about an arm's length away, square to the window rather than facing it.
Source Working safely with display screen equipment (DSE), Council Directive 90/270/EEC on display screen equipment
Use the monitor's built-in camera at the top of the screen, with light on the person's face, not behind them.
Supply a surge-protected power strip with the kit and plug the gateway, monitor and dock into it.
Type the way you would ask a colleague. Keia Atlas picks out what you want, where, which model and which status, and shows each as a chip you can remove or change.