Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Module

Vendors is switched off

The companies that install and repair, and who looks after each. This demo has the Vendors module switched off in Organisation settings.

Organisation settings

Vendor · IntegrationAG-INT-2024-11Simulated

Brightwave Integration

2 jobs with them · none past the contract clockchecked just now

Where they work

6 offices under the contract · 1 with open jobs, lit below
Key
  • FineWorking as it should
  • To reviewSomeone should look, nothing is down
  • FaultNot working, or past its target
  • Not reportingNo word from its feed within the window

Performance against the contract

last 12 months · measured from the job records, no manual reporting
Within the contract clock91%12 months: lowest 85%, highest 98%, latest 98%Job records · 08:00
Jobs in the last 12 months2112 months: lowest 1, highest 3, latest 3Job records · 08:00
Snags per space handed over0.4 per space12 months: lowest 0.2, highest 0.7, latest 0.6Job records · 08:00

The engagement

Integrator for a project · 6 offices and 1 project · 9 records shared now

Brightwave Integration can see

  • Dublin, London, Copenhagen, Singapore, Melbourne, Tokyo and PRJ-15
  • Offices and spaces in scope
  • Jobs handed to the provider, only when handed to them
  • Visit readiness
  • As-builts
  • Handovers
  • Design proposals

Stays with Aigna

  • Floor plans, IP addresses and switch ports
  • Offices outside the scope, and work handed to anyone else
  • Costs, people and the year plan

Open the engagement: the scope, the agreement, who owns each record, the log both sides keep, and Revoke.

If they stopped

Simulated

Their open jobs wait. Every floor with a space that depends on them, at one scale.

Brightwave Integration If Brightwave Integration stopped: their open jobs wait

Would affect 2 spaces, 9 meetings in the next 24 hours (72 people) and 1 service

  • Third floor

Would be affected: a projection, not a fault Keeps workingRestricted: floor plan

Spaces that depend on them 2

Jobs with them

2 open · 1 closed recently
  1. DSGN-15-01 Design review: the divisible town hall3.04 Curlew, Dublin office · handed over by Anna, Thu 15 Oct, 14:00Due Tue 20 Oct, 14:00 · 1 day 2 h left · Design review returnedWith the vendor · Brightwave jobs: In review Brightwave jobs · BW-7713 · 11:58Access: the space design, the job's timeline · ends when the job closes
  2. SURV-0415 Site survey before the 3.09 refit3.09 Whooper Swan, Dublin office · handed over by Anna, Wed 14 Oct, 09:00Clock paused, waiting on floor access after 18:00 · 4 days 22 h left · Site survey after requestWaiting on: floor access after 18:00 · Brightwave jobs: Awaiting access Brightwave jobs · BW-7709 · 11:58Access: this space, the space design, the job's timeline · ends when the job closes
  3. DSGN-15-00 Concept design: the divisible town hall3.04 Curlew, Dublin office · handed over by Anna, Thu 1 Oct, 09:00Closed within the clock · Design review returnedDone · Brightwave jobs: Closed Brightwave jobs · BW-7680 · 11:58Access: the space design, the job's timeline · ended

One clock for both sides, worked out from the job's own times and the contract's service level. Waiting on Aigna stops it for both, with the same reason.

Access open now

2 grants, each tied to a job · 0 standing

  • DSGN-15-01 3.04 Curlew: the space design, the job's timelinesince Thu 15 Oct, 14:00 · ends when the job closes
  • SURV-0415 3.09 Whooper Swan: this space, the space design, the job's timelinesince Wed 14 Oct, 09:00 · ends when the job closes
See all 3 in the access register

Before they are let in

  • Data processing agreementSigned 5 Nov 2024, runs to 21 Nov 2026
  • Security assessmentNext due 11 Nov 2026

No access goes live without a data processing agreement and a security assessment. Access follows the contract's scope.

Raw

Show the record as data
{
  "id": "brightwave",
  "name": "Brightwave Integration",
  "kind": "integration",
  "regions": [
    "emea",
    "apac"
  ],
  "sites": [
    "dub",
    "lon",
    "cph",
    "sin",
    "mel",
    "tyo"
  ],
  "owner": "anna",
  "contract": {
    "ref": "AG-INT-2024-11",
    "start": "2024-11-22",
    "end": "2026-11-21",
    "scope": [
      "Detailed design, including custom rooms built on Aigna's space types",
      "Supply of standard models",
      "Installation and recording serials and MACs",
      "Commissioning support"
    ],
    "excludes": [
      "Network switch configuration"
    ],
    "sla": [
      {
        "what": "Snag fixed after handover",
        "target": "10 working days"
      },
      {
        "what": "Design review returned",
        "target": "3 working days"
      }
    ]
  },
  "record": {
    "jobs": 21,
    "on_time": 91,
    "snags_open": 0,
    "note": "Contract ends 31 October; renewal is on the Q2 planning review."
  }
}

The record as data/vendors/brightwave.yaml holds it. The jobs, clocks and performance above are simulated.

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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Tell the team

About Brightwave Integration

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.