Keia Atlas
Healthy- Space13.16 Flex desks A
- ModelDell UltraSharp 27 Thunderbolt Hub Monitor (U2724DE)
- SerialDEMO-CHI-000115
- LifecycleIn service
Healthy when recorded in the space its space type expects; every port wired as the space type says.
Viewing as , ,
Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Assets is switched off
Device types, units, models, setup guides, standards, IT stores and cables. This demo has the Assets module switched off in Organisation settings.
Device typemonitorVersion 1.06 models
Monitor
200 units in service · no advisories to review
612.2 mm × 352.5 mm × 50.1 mm, front, to scale
Every spec and portShowing Dell UltraSharp 27 Thunderbolt Hub Monitor (U2724DE)
Ports
14 ports, underside
- Width
- 612.2 mm
- Height
- 352.5 mm
- Depth
- 50.1 mm
- Weight
- 5.23 kg
- Power
- 225 W max
Drawing traced from Dell U2724D/U2724DE outline dimensions drawing (front view) and user guide front view. Ports from the vendor's documentation.
Checked on one example, chi-13-16-dev01 (simulated values).
Asset register
Healthy- Asset tagAG-000115
- SerialDEMO-CHI-000115
- ModelDell UltraSharp 27 Thunderbolt Hub Monitor (U2724DE)
- Space13.16 Flex desks A
- StatusActive
Healthy when status is active; space matches where the device is installed.
What each field means, and how hostnames and addresses are built: Learn: device fields
Monitor·v1.0·19 Oct 2026
UltraSharp Thunderbolt hub monitors (U2724DE / U3425WE)
- ModelUltraSharp 27 Thunderbolt Hub Monitor, 34 Curved Thunderbolt Hub Monitor
- FirmwareNot versioned
- ModeHot desk, Thunderbolt hub monitor
Checkingon AG-000405
Settings
1 set · 3 verify
New install, in order
- 1Connect the laptop to the Thunderbolt 4 upstream port for video, data, network pass-through and up to 90 W charging in one cable.
- 2Open the OSD and set Input Source > Auto Select on, with the Thunderbolt option set to prompt for multiple inputs.
- 3Leave DDC/CI on so Dell Display Manager can adjust brightness and input remotely.
- 4Check the RJ45 port shows the laptop's own network, not a second address; it only passes through once the upstream cable is connected.
Setup guide file state
- AssetboxIn sync
Open the setup guideConfiguring happens in a project's Deploy page.
No firmware line tracked for Dell UltraSharp 27 Thunderbolt Hub Monitor (U2724DE)
When the vendor watcher tracks a model, its releases, Aigna's decision on each, and any advisories appear here and on every device of that model.
Symptoms
Likely causes and where to look firstLaptop not charging or shownUSB-C cable fault; Dock power limit; Monitor on the wrong inputCheck Keia Atlas first
Cross-checks
The same fact must agree everywhere it is recorded| Check | Compares |
|---|---|
| Serial match | keia_atlas.serial = inventory.serial |
| Space match | keia_atlas.space = inventory.space |
Device type file
- File
- data/device-classes/monitor.yaml
- Version
- 1.0
- Updated
- 2026-09-27
- Hostname prefix