Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

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Module

Projects is switched off

Projects, the schedule, planning, the work plan and the Lab. This demo has the Projects module switched off in Organisation settings.

Organisation settings

Task T-1203Network · Procure phasePRJ-12 New York office video bar refreshDoneSimulated

Reserve addresses for new units on the 20th floor

Done · 4 steps completechecked just now

  • 9 OctWas due 9 Oct
  • 3 hEstimate
  • 4/4Steps done
Work report

What to do

From the AV refresh playbook, Procure phase: "Order units, mounts and one spare per ten".

The phase is done when: Everything received; Addresses reserved.

It goes to Tomás Varga and Sofia Reyes as a suggested change to the AV refresh playbook. You can withdraw it.

The spaces

How it closed

What fixed it

"Ask for the reservation by MAC before the unit ships; the network team's queue is five working days."

Marco Bianchi · now in the guide for the next install

The devices

33 in these rooms

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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Report

Tell the team

About T-1203 Reserve addresses for new units on the 20th floor

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.