Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Module

Projects is switched off

Projects, the schedule, planning, the work plan and the Lab. This demo has the Projects module switched off in Organisation settings.

Organisation settings

Task T-2210Install · Deploy phasePRJ-22 Poly VideoOS 4.7.0 rolloutTo doSimulated

Update Heron at the Copenhagen office (wave 2) to 4.7.0

To do · due in 36 dayschecked just now

  • 24 NovDue in 36 days
  • 1 hEstimate
  • 0/5Steps done
Open in Deploy
On the Deploy board10 devices, each with its Install checklist to tick, live with the rest of the team.Open in Deploy

What to do

From the Firmware rollout playbook, Deploy phase: "Update each wave, one site at a time".

The phase is done when: Pilot spaces passed; Every wave updated; Every unit reports the target version.

It goes to Tomás Varga and Sofia Reyes as a suggested change to the Firmware rollout playbook. You can withdraw it.

The space

How it closed

Closing a task needs one of these. It takes under 30 seconds.

The devices

10 in this room
Heron displayModel set per project · cph-403-dsp01 · Display wall

Heron displayModel set per project · cph-403-dsp02 · Display wall

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

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Report

Tell the team

About T-2210 Update Heron at the Copenhagen office (wave 2) to 4.7.0

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.