Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Knowledge is switched off
Known errors, playbooks and proposals to change them. This demo has the Knowledge module switched off in Organisation settings.
Known errorDEMO-NG-AV-0210NetgearWon't fixMay affect usDemo issueSimulated
A PoE port can stop giving power after a firmware update
17 units may run an affected version · no fix plannedchecked just now
Where it is in our fleet
17 units may run an affected version
Keia Atlas doesn't track this manufacturer's firmware per unit yet (a real feed from device management will read it), so every unit of the model counts until it does.
Restricted: vulnerable-firmware list
- New York officeNew York4 of 4
- Dublin officeDublin6 of 6
- London officeLondon1 of 1
- Chicago officeChicago2 of 2
- Toronto officeToronto1 of 1
- Singapore officeSingapore1 of 1
- Melbourne officeMelbourne1 of 1
- Copenhagen officeCopenhagen1 of 1
ExposedVersion not knownNot exposedSelect a dot for its unit.
Incidents that look like it
No incident looks like it. Keia Atlas checks every new ticket against it.
Linking never closes a ticket; the person working it decides.
The fix
The manufacturer won't fix it on the affected versions. Keep the workaround, or move past them in the next rollout.
With the manufacturer
No case with Netgear about this yet. Keia Atlas has one ready with the units, versions and incidents.
Raise with the manufacturerAffected units
17 in 8 officesRestricted: vulnerable-firmware list