Vendor access
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.
SupportSimulated
2 rules unable to complete this week · every other run matchedchecked just now
Re-sync a booking panel with its space's calendar
3 runs · 1 put back by a person
Last run 07:40, 16 Oct: Done automatically ·
Update a device's DNS record from its build sheet
21 runs · 1 unable to complete
Last run 02:00: Unable to complete ·
Bring a unit's firmware to the standard
2 runs
Last run 22:30, 14 Oct: Done automatically ·
Match a new ticket to its space and device, and add the evidence
22 runs
Last run 10:22: Done automatically ·
Cycle PoE on the switch port that powers a room device
4 runs · 1 unable to complete
Last run 09:30, 17 Oct: Done automatically ·
No standing rules match these filters.
A standing rule is a standard change its owner approved once. It runs only within its caps, never in a booked meeting or a change freeze, and halts after runs that are unable to complete. Each rule declares its way back: Undo where the action truly reverses, Roll back where the previous state is kept, nothing where it ends as it started, and a person's confirmation every time where it cannot be put back.
Type the way you would ask a colleague. Keia Atlas picks out what you want, where, which model and which status, and shows each as a chip you can remove or change.