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Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Support is switched off
Incidents and every piece of open work, with who has it. This demo has the Support module switched off in Organisation settings.
SupportSimulated
Changes
1 unable to complete, rolled back · 2 to approve · 6 changes this monthchecked just now
- CHG-204 Replace the cracked touch panel in 4.05Normal · Planned · owner Liam Doyle · One spaceNo approval one space08:00, 20 OctPlanned
- CHG-203 Firmware 17.12.4 on both core switches, DublinNormal · Planned · owner Marco Bianchi · The whole officeTwo people a whole office and a firmware push · 1 more to approve02:00, 20 OctPlanned
- CHG-202 Replace access switch 1 in the fourth-floor comms room, DublinNormal · Planned · owner Marco Bianchi · One floorThe owner 1 floor · 1 more to approve19:00Planned
- CHG-214 DNS rule: Tried to write A record dub-306-vc01 → 10.20.3.61Standard · Unable to complete, rolled back · owner Nora Walsh · 1 unitNo approval at most 20 units a wave02:00
- CHG-212 DNS rule: Wrote A record dub-304-vc90 → 10.20.3.49Standard · Done automatically · owner Nora Walsh · 1 unitNo approval at most 20 units a wave02:00, 17 Oct
- CHG-201 Firmware 4.7.0 on the Whooper Swan video bar, for the Lab pilotNormal · Done · owner Nora Walsh · One space, one unitTwo people a firmware push18:30, 7 OctDone
- CHG-180 Standing rule approved: Cycle PoE on the switch port that powers a room deviceStandard · Approved · owner Declan Moore · At most 1 unit per waveThe owner at most 1 unit a wave10:00, 23 JunApproved
- CHG-171 Standing rule approved: Update a device's DNS record from its build sheetStandard · Approved · owner Nora Walsh · At most 20 units per waveThe owner at most 20 units a wave09:30, 1 JunApproved
- CHG-166 Standing rule approved: Re-sync a booking panel with its space's calendarStandard · Approved · owner Sofia Reyes · At most 5 units per waveThe owner at most 5 units a wave11:00, 5 MayApproved
- CHG-158 Standing rule approved: Bring a unit's firmware to the standardStandard · Approved · owner Sofia Reyes · At most 5 units per waveTwo people a firmware push15:00, 10 AprApproved
- CHG-150 Standing rule approved: Match a new ticket to its space and device, and add the evidenceStandard · Approved · owner Priya Nair · At most 50 units per waveThe owner at most 50 units a wave09:00, 23 MarApproved
No changes match these filters.