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Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Knowledge is switched off
Known errors, playbooks and proposals to change them. This demo has the Knowledge module switched off in Organisation settings.
Known errorDEMO-LOGI-TAP-0142LogitechFixedMay affect usDemo issueSimulated
A scheduler panel keeps showing the old calendar after the room's calendar resource is renamed
62 units may run an affected version · fixed in 1.14.0checked just now
Where it is in our fleet
62 units may run an affected version
Keia Atlas doesn't track this manufacturer's firmware per unit yet (a real feed from device management will read it), so every unit of the model counts until it does.
Restricted: vulnerable-firmware list
- New York officeNew York20 of 20
- Dublin officeDublin15 of 15
- Chicago officeChicago11 of 11
- Melbourne officeMelbourne5 of 5
- Tokyo officeTokyo7 of 7
- Copenhagen officeCopenhagen4 of 4
ExposedVersion not knownNot exposedSelect a dot for its unit.
Incidents that look like it
- INC0041172Possible matchBooking panel outside Whooper Swan shows yesterday's meetings3.09 Whooper Swan, Dublin office, Dublin · On holdSame modelVersion not knownSame symptomSays "renamed"
Linking never closes a ticket; the person working it decides.
The fix
Fixed in 1.14.0. No project moves units to it yet: propose a firmware rollout, which starts with a Lab pass.
The Firmware rollout playbookWith the manufacturer
No case with Logitech about this yet. Keia Atlas has one ready with the units, versions and incidents.
Raise with the manufacturerAffected units
62 in 6 officesRestricted: vulnerable-firmware list
Heron scheduler panelLogitech Tap Scheduler · 20.04 Heron, New York office · AG-000614Note leftVersion not known
Curlew scheduler panelLogitech Tap Scheduler · 20.05 Curlew, New York office · AG-000622Note leftVersion not known
Kestrel scheduler panelLogitech Tap Scheduler · 20.07 Kestrel, New York office · AG-000636Note leftVersion not known
Barn Owl scheduler panelLogitech Tap Scheduler · 20.09 Barn Owl, New York office · AG-000651Note leftVersion not known
Whooper Swan scheduler panelLogitech Tap Scheduler · 20.10 Whooper Swan, New York office · AG-000664Note leftVersion not known
Oystercatcher scheduler panelLogitech Tap Scheduler · 20.11 Oystercatcher, New York office · AG-000671Note leftVersion not known
Lapwing scheduler panelLogitech Tap Scheduler · 20.12 Lapwing, New York office · AG-000673Note leftVersion not known
Kingfisher scheduler panelLogitech Tap Scheduler · 21.01 Kingfisher, New York office · AG-000681Note leftVersion not known
Cormorant scheduler panelLogitech Tap Scheduler · 21.02 Cormorant, New York office · AG-000691Note leftVersion not known
Chough scheduler panelLogitech Tap Scheduler · 21.03 Chough, New York office · AG-000699Note leftVersion not known
Wren scheduler panelLogitech Tap Scheduler · 21.06 Wren, New York office · AG-000724Note leftVersion not known
Robin scheduler panelLogitech Tap Scheduler · 21.07 Robin, New York office · AG-000730Note leftVersion not known
Office 21.16 scheduler panelLogitech Tap Scheduler · 21.16 Office 21.16, New York office · AG-000749Note leftVersion not known
Office 21.17 scheduler panelLogitech Tap Scheduler · 21.17 Office 21.17, New York office · AG-000751Note leftVersion not known
Corncrake scheduler panelLogitech Tap Scheduler · 22.01 Corncrake, New York office · AG-000858Note leftVersion not known
Magpie scheduler panelLogitech Tap Scheduler · 22.04 Magpie, New York office · AG-000876Note leftVersion not known
Starling scheduler panelLogitech Tap Scheduler · 22.05 Starling, New York office · AG-000884Note leftVersion not known
Swallow scheduler panelLogitech Tap Scheduler · 22.06 Swallow, New York office · AG-000886Note leftVersion not known
Office 22.14 scheduler panelLogitech Tap Scheduler · 22.14 Office 22.14, New York office · AG-000899Note leftVersion not known
Office 22.15 scheduler panelLogitech Tap Scheduler · 22.15 Office 22.15, New York office · AG-000901Note leftVersion not known
Curlew scheduler panelLogitech Tap Scheduler · 3.04 Curlew, Dublin office · AG-000302Note leftVersion not known
Gannet scheduler panelLogitech Tap Scheduler · 3.05 Gannet, Dublin office · AG-000312Note leftVersion not known
Peregrine scheduler panelLogitech Tap Scheduler · 3.07 Peregrine, Dublin office · AG-000325Note leftVersion not known
Barn Owl scheduler panelLogitech Tap Scheduler · 3.08 Barn Owl, Dublin office · AG-000332Note leftVersion not known
Whooper Swan scheduler panelLogitech Tap Scheduler · 3.09 Whooper Swan, Dublin office · AG-000345Note leftVersion not known
Lapwing scheduler panelLogitech Tap Scheduler · 3.11 Lapwing, Dublin office · AG-000353Note leftVersion not known
Kingfisher scheduler panelLogitech Tap Scheduler · 4.01 Kingfisher, Dublin office · AG-000361Note leftVersion not known
Wren scheduler panelLogitech Tap Scheduler · 4.03 Wren, Dublin office · AG-000374Note leftVersion not known
Robin scheduler panelLogitech Tap Scheduler · 4.04 Robin, Dublin office · AG-000380Note leftVersion not known
Office 4.13 scheduler panelLogitech Tap Scheduler · 4.13 Office 4.13, Dublin office · AG-000401Note leftVersion not known
Office 4.14 scheduler panelLogitech Tap Scheduler · 4.14 Office 4.14, Dublin office · AG-000403Note leftVersion not known
Welcome lounge scheduler panelLogitech Tap Scheduler · 5.01 Welcome lounge, Dublin office · AG-004014Note leftVersion not known
Boardroom scheduler panelLogitech Tap Scheduler · 5.02 Boardroom, Dublin office · AG-004030Note leftVersion not known
Demo zone scheduler panelLogitech Tap Scheduler · 5.03 Demo zone, Dublin office · AG-004037Note leftVersion not known
Briefing auditorium scheduler panelLogitech Tap Scheduler · 5.04 Briefing auditorium, Dublin office · AG-004065Note leftVersion not known
Heron scheduler panelLogitech Tap Scheduler · 12.03 Heron, Chicago office · AG-000013Note leftVersion not known
Gannet scheduler panelLogitech Tap Scheduler · 12.05 Gannet, Chicago office · AG-000027Note leftVersion not known
Kestrel scheduler panelLogitech Tap Scheduler · 12.06 Kestrel, Chicago office · AG-000033Note leftVersion not known
Peregrine scheduler panelLogitech Tap Scheduler · 12.07 Peregrine, Chicago office · AG-000039Note leftVersion not known
Barn Owl scheduler panelLogitech Tap Scheduler · 12.08 Barn Owl, Chicago office · AG-000052Note leftVersion not known
Whooper Swan scheduler panelLogitech Tap Scheduler · 12.09 Whooper Swan, Chicago office · AG-000054Note leftVersion not known
Lapwing scheduler panelLogitech Tap Scheduler · 13.02 Lapwing, Chicago office · AG-000071Note leftVersion not known
Kingfisher scheduler panelLogitech Tap Scheduler · 13.03 Kingfisher, Chicago office · AG-000079Note leftVersion not known
Cormorant scheduler panelLogitech Tap Scheduler · 13.04 Cormorant, Chicago office · AG-000089Note leftVersion not known
Wren scheduler panelLogitech Tap Scheduler · 13.05 Wren, Chicago office · AG-000095Note leftVersion not known
Office 13.13 scheduler panelLogitech Tap Scheduler · 13.13 Office 13.13, Chicago office · AG-000111Note leftVersion not known
Heron scheduler panelLogitech Tap Scheduler · 8.03 Heron, Melbourne office · AG-000504Note leftVersion not known
Kestrel scheduler panelLogitech Tap Scheduler · 8.06 Kestrel, Melbourne office · AG-000523Note leftVersion not known
Barn Owl scheduler panelLogitech Tap Scheduler · 8.08 Barn Owl, Melbourne office · AG-000542Note leftVersion not known
Wren scheduler panelLogitech Tap Scheduler · 8.09 Wren, Melbourne office · AG-000548Note leftVersion not known
Office 8.13 scheduler panelLogitech Tap Scheduler · 8.13 Office 8.13, Melbourne office · AG-000555Note leftVersion not known
Heron scheduler panelLogitech Tap Scheduler · 15.03 Heron, Tokyo office · AG-001076Note leftVersion not known
Curlew scheduler panelLogitech Tap Scheduler · 15.04 Curlew, Tokyo office · AG-001082Note leftVersion not known
Gannet scheduler panelLogitech Tap Scheduler · 15.05 Gannet, Tokyo office · AG-001089Note leftVersion not known
Kestrel scheduler panelLogitech Tap Scheduler · 15.06 Kestrel, Tokyo office · AG-001099Note leftVersion not known
Peregrine scheduler panelLogitech Tap Scheduler · 15.07 Peregrine, Tokyo office · AG-001106Note leftVersion not known
Wren scheduler panelLogitech Tap Scheduler · 15.08 Wren, Tokyo office · AG-001112Note leftVersion not known
Robin scheduler panelLogitech Tap Scheduler · 15.09 Robin, Tokyo office · AG-001118Note leftVersion not known
Gannet scheduler panelLogitech Tap Scheduler · 4.05 Gannet, Copenhagen office · AG-000194Note leftVersion not known
Kestrel scheduler panelLogitech Tap Scheduler · 4.06 Kestrel, Copenhagen office · AG-000201Note leftVersion not known
Peregrine scheduler panelLogitech Tap Scheduler · 4.07 Peregrine, Copenhagen office · AG-000214Note leftVersion not known
Barn Owl scheduler panelLogitech Tap Scheduler · 4.08 Barn Owl, Copenhagen office · AG-000225Note leftVersion not known