Service owner
Service manager, AV
- Owns
- Room booking and scheduling: its standard, its targets and what goes into it.
- Hands on to
- Asks the Lab to test before anything new enters the standard.
Viewing as , ,
Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Services is switched off
The services the team runs, their health and their standard. This demo has the Services module switched off in Organisation settings.
Services capability
Room booking and scheduling is switched off
Booking panels and each room's link to its calendar. This demo has Room booking and scheduling switched off in Organisation settings, so nothing of it shows anywhere.
ServiceOwner: Sofia ReyesFine · within targetSimulated
Room booking and scheduling
Within target · 62 of 62 panels working, 4 with an alert
Service map
Each part lit by the worst state of its kit- NetworkPoE at the door · its own service
- Booking panels62 of 62 working, 4 alerting
- Every bookable roomLinked to its calendar
Connectors
- Room booking · simulated
- Logitech Sync · simulated
Health by office
Target: 97% working in every officeNot working now
4 panels, offline first- To reviewScheduler panel, Logitech Tap SchedulerCalendar slow to answer · 20.10 Whooper Swan, New York office
- To reviewScheduler panel, Logitech Tap SchedulerCalendar slow to answer · 22.14 Office 22.14, New York office
- To reviewScheduler panel, Logitech Tap SchedulerAn open incident · 3.09 Whooper Swan, Dublin office
- To reviewScheduler panel, Logitech Tap SchedulerCalendar slow to answer · 4.06 Kestrel, Copenhagen office
Calendars
Simulated from the room booking systemBookable spaces
18
Linked to their calendar
18
With a booking panel
15
A bookable space without a panel is booked from the calendar alone: the space type says whether it has one.
Targets
3 of 3 kept this month · simulated| Target | Promise | This month | Kept | How it is measured |
|---|---|---|---|---|
| Booking panels working, in every office | At least 97% | 100% | Fine · kept | From the units, the lowest office |
| Bookable rooms linked to their calendar | At least 100% | 100% | Fine · kept | Simulated from the room booking system |
| No-show bookings released within 10 minutes | At least 90% | 96% | Fine · kept | Simulated |
The standard
8 rulesScheduler panels
A booking panel outside every bookable room, at a height everyone can reach, on one PoE cable, showing that room's calendar.
- Mount the panel outside the room on the latch side of the door, on the wall or the glass mullion, facing the corridor.People read it as they reach for the handle; on the hinge side it is hidden when the door opens.
- Mount it so its highest touch point is no more than 1,220 mm and its lowest no less than 380 mm above the floor, with its centre about 1,150 mm up.Keeps the touch screen within reach of someone in a wheelchair, as accessibility rules on reach ranges set out.
- On glass walls, use the manufacturer's glass or mullion mount and bring the cable down inside the mullion, never across the glass.A cable on the glass looks unfinished and gets caught.
- Power the panel from one PoE data outlet behind it (802.3af class 3 or as its data sheet says), on the room systems VLAN.One cable, no power adapter at the door, and the switch can restart it remotely.
Every panel in the service
61 scheduler panel · 1 the day's briefings, at the door| Unit | Space | Office | State |
|---|---|---|---|
| Scheduler panel · Logitech Tap Scheduler nyc-2004-sch01 | 20.04 Heron | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2005-sch01 | 20.05 Curlew | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2007-sch01 | 20.07 Kestrel | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2009-sch01 | 20.09 Barn Owl | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2010-sch01 | 20.10 Whooper Swan | New York office | To reviewCalendar slow to answer |
| Scheduler panel · Logitech Tap Scheduler nyc-2011-sch01 | 20.11 Oystercatcher | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2012-sch01 | 20.12 Lapwing | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2101-sch01 | 21.01 Kingfisher | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2102-sch01 | 21.02 Cormorant | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2103-sch01 | 21.03 Chough | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2106-sch01 | 21.06 Wren | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2107-sch01 | 21.07 Robin | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2116-sch01 | 21.16 Office 21.16 | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2117-sch01 | 21.17 Office 21.17 | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2201-sch01 | 22.01 Corncrake | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2204-sch01 | 22.04 Magpie | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2205-sch01 | 22.05 Starling | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2206-sch01 | 22.06 Swallow | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler nyc-2214-sch01 | 22.14 Office 22.14 | New York office | To reviewCalendar slow to answer |
| Scheduler panel · Logitech Tap Scheduler nyc-2215-sch01 | 22.15 Office 22.15 | New York office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-304-sch01 | 3.04 Curlew | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-305-sch01 | 3.05 Gannet | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-307-sch01 | 3.07 Peregrine | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-308-sch01 | 3.08 Barn Owl | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-309-sch01 | 3.09 Whooper Swan | Dublin office | To reviewAn open incident |
| Scheduler panel · Logitech Tap Scheduler dub-311-sch01 | 3.11 Lapwing | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-401-sch01 | 4.01 Kingfisher | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-403-sch01 | 4.03 Wren | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-404-sch01 | 4.04 Robin | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-413-sch01 | 4.13 Office 4.13 | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-414-sch01 | 4.14 Office 4.14 | Dublin office | Fine |
| The day's briefings, at the door · Logitech Tap Scheduler dub-501-sch01 | 5.01 Welcome lounge | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-502-sch01 | 5.02 Boardroom | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-503-sch01 | 5.03 Demo zone | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler dub-504-sch01 | 5.04 Briefing auditorium | Dublin office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1203-sch01 | 12.03 Heron | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1205-sch01 | 12.05 Gannet | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1206-sch01 | 12.06 Kestrel | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1207-sch01 | 12.07 Peregrine | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1208-sch01 | 12.08 Barn Owl | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1209-sch01 | 12.09 Whooper Swan | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1302-sch01 | 13.02 Lapwing | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1303-sch01 | 13.03 Kingfisher | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1304-sch01 | 13.04 Cormorant | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1305-sch01 | 13.05 Wren | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler chi-1313-sch01 | 13.13 Office 13.13 | Chicago office | Fine |
| Scheduler panel · Logitech Tap Scheduler mel-803-sch01 | 8.03 Heron | Melbourne office | Fine |
| Scheduler panel · Logitech Tap Scheduler mel-806-sch01 | 8.06 Kestrel | Melbourne office | Fine |
| Scheduler panel · Logitech Tap Scheduler mel-808-sch01 | 8.08 Barn Owl | Melbourne office | Fine |
| Scheduler panel · Logitech Tap Scheduler mel-809-sch01 | 8.09 Wren | Melbourne office | Fine |
| Scheduler panel · Logitech Tap Scheduler mel-813-sch01 | 8.13 Office 8.13 | Melbourne office | Fine |
| Scheduler panel · Logitech Tap Scheduler tyo-1503-sch01 | 15.03 Heron | Tokyo office | Fine |
| Scheduler panel · Logitech Tap Scheduler tyo-1504-sch01 | 15.04 Curlew | Tokyo office | Fine |
| Scheduler panel · Logitech Tap Scheduler tyo-1505-sch01 | 15.05 Gannet | Tokyo office | Fine |
| Scheduler panel · Logitech Tap Scheduler tyo-1506-sch01 | 15.06 Kestrel | Tokyo office | Fine |
| Scheduler panel · Logitech Tap Scheduler tyo-1507-sch01 | 15.07 Peregrine | Tokyo office | Fine |
| Scheduler panel · Logitech Tap Scheduler tyo-1508-sch01 | 15.08 Wren | Tokyo office | Fine |
| Scheduler panel · Logitech Tap Scheduler tyo-1509-sch01 | 15.09 Robin | Tokyo office | Fine |
| Scheduler panel · Logitech Tap Scheduler cph-405-sch01 | 4.05 Gannet | Copenhagen office | Fine |
| Scheduler panel · Logitech Tap Scheduler cph-406-sch01 | 4.06 Kestrel | Copenhagen office | To reviewCalendar slow to answer |
| Scheduler panel · Logitech Tap Scheduler cph-407-sch01 | 4.07 Peregrine | Copenhagen office | Fine |
| Scheduler panel · Logitech Tap Scheduler cph-408-sch01 | 4.08 Barn Owl | Copenhagen office | Fine |
In scope: scheduler panel. States are simulated: seeded per unit, with open incidents on alert. Real feeds from Room booking and Logitech Sync replace them with the same shape.