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Vendor access
This part is for Aigna staff
Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.
Go to your installationModule
Locations is switched off
Regions, offices, floors and the spaces in them. This demo has the Locations module switched off in Organisation settings.
RegionSimulated live
Europe, Middle East and Africa
5 spaces not working now · 3 officeschecked just now
Offices at one scale
each office's floor that most needs a look · simulatedKey
- FineWorking as it should
- To reviewSomeone should look, nothing is down
- FaultNot working, or past its target
- Not reportingNo word from its feed within the window
Each office
Open incidents
- Video bar offline before the 09:00P2 INC0041210 · New · 3.09 Whooper Swan, Dublin office, Dublin
- Can't start a call in Goldcrest, touch panel stuck on connectingP3 INC0041203 · New · 4.05 Goldcrest, Dublin office, Dublin
- DNS rule unable to complete for Kestrel's video barP3 INC0041211 · New · 3.06 Kestrel, Dublin office, Dublin
- Home office gateway keeps restarting, calls dropP3 INC0041198 · On hold · Greystones home office 1, Remote EMEA
- Crackle from the second table microphone in PeregrineP3 INC0041164 · In progress · 4.07 Peregrine, Copenhagen office, Copenhagen
- Booking panel outside Whooper Swan shows yesterday's meetingsP4 INC0041172 · On hold · 3.09 Whooper Swan, Dublin office, Dublin
Work
27 items in the next two weeks- Dublin office divisible town hallPRJ-15 · Custom design · Design
- Dublin office IDF switch refreshPRJ-16 · Comms room refresh · Procure
- Copenhagen office meeting room refreshPRJ-17 · AV refresh · Plan
- New starters' home offices, OctoberPRJ-20 · Home and remote kit · Deploy
- Poly VideoOS 4.7.0 rolloutPRJ-22 · Firmware rollout · Plan
Who looks after it
- Olivia GrantDelivery manager
- Finn GallagherEngineering manager, AV and IT delivery
- Ingrid LarsenProject management lead
- Yusuf DemirOn-site services manager
- Anna ByrneAV and IT delivery engineer
- Liam DoyleOn-site technician · Dublin office
- Tom AshbyOn-site technician · London office; covers Copenhagen
- Ruth KellyProject manager
- Katya NovakProject manager
Vendors
- Brightwave IntegrationIntegration · 3 offices here
- HP PolyManufacturer
- Keystone ServiceService and maintenance