Keia Atlas

Vendor access

This part is for Aigna staff

Vendors see their own installation and the device reference they need to build it: device types, setup guides and models. Everything else stays with Aigna.

Go to your installation

Module

Locations is switched off

Regions, offices, floors and the spaces in them. This demo has the Locations module switched off in Organisation settings.

Organisation settings

RegionSimulated live

Americas

4 spaces not working now · 4 officeschecked just now

Offices at one scale

each office's floor that most needs a look · simulated
  • New York1 faultLevel 20: welcome and meeting floor of 3 floors
  • Chicago1 to reviewLevel 12 of 2 floors
  • Toronto1 faultSeventh floor
  • Juneau1 faultSecond floor
Key
  • FineWorking as it should
  • To reviewSomeone should look, nothing is down
  • FaultNot working, or past its target
  • Not reportingNo word from its feed within the window

Each office

RAMHome offices38 home offices0 open incidentsWorking hours at home are 08:00 to 18:00.Open the home offices →

Open incidents

See all in Incidents

Work

78 items in the next two weeks
See all in Projects

Who looks after it

See all in Team

Vendors

See all in Vendors

View as

See Keia Atlas the way someone else does. A demo: nobody signs in.

Viewing asAnna ByrneAV and IT delivery engineer · EMEA

Suggested

Delivery

  • Delivery engineerDesigns and commissions spaces, from survey to handover
  • Project managerRuns projects day to day: dates, suppliers and who does what
  • On-site technicianInstalls and fixes kit in the offices
  • Programme managerPlans the year of projects across every region
  • Engineering managerLeads the delivery engineers
  • Project management leadLeads the project managers
  • On-site services managerLeads the on-site technicians
  • Delivery managerThe whole delivery team, every region

Support and service

  • Service desk analystTakes incidents as they arrive and routes them
  • Network engineerPorts, VLANs and patching
  • Service manager, AVOwns the AV standard and its service
  • Service manager, networkOwns the network standard and its service

The Lab

  • Innovation engineerTests new kit before it ships

Leadership

  • Head of AV and ITThe whole service, every region

Partners

  • Integration vendorSees their own installations only
  • Service vendorRepairs under the service contract

Overview

  • EveryoneEvery role's first screen at once, to see the whole picture

Settings

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Report

Tell the team

About Americas

Goes to Sofia Reyes, Service manager, AV. Reviewed within five working days.